Routing issue affecting Southwestern US

2012.01.12 9:15am EST
An issue with the peering between GBLX and Telia is preventing our customers in the southwestern US from reaching any servers in our West Coast data center at this time.  We are in contact with the upstream bandwidth provider, and they are currently working on a solution around the problematic route, but we do not currently have an ETA.  Affected customers are welcome to contact their Internet Service Provider to attempt resolution as well, as this issue is outside our data center and is more closely related to customers’ individual internet service provider’s connections to our bandwidth provider.

This issue appears to have been resolved by our upstream providers.  We will continue to monitor the situation and update you as the situation evolves.

Was this article helpful? Join the conversation!