Biz136 QoS Issues

Our shared server biz136 is currently experiencing the effects of a denial of service attack. You can view your account’s info in AMP to see if you’re on this server. Our senior systems administrators are working to resolve this as quickly as possible. We greatly appreciate your patience during this time of unxepected issues.

Our senior system administration team is diligently working to mitigate these issues as much as possible, and further updates will be displayed here as we have them.

Update 8/22/2013 5:25PM EST: While the DDoS attacks mentioned above have subsided at this time biz136 is still experiencing intermittent database connectivity errors at times. Some of which is coming from the recent increase in a WordPress brute force attack.

Update 8/27/2013 9:15PM EST: As per our systems team, the DDoS on biz136 has been mitigated and the server functions should now be normal. If you are still encountering issues with the server, please contact our live Technical Support staff for immediate assistance.

Update 8/29/2013 12:45PM EST: While the DDoS attack of biz136 has been mitigated, we are still seeing signs of intermittent connectivity on the server, especially related to MySQL database access. Customers are reporting sparodic database access errors while we continue to fully resolve this problem.

Update 8/30/2013 3:40PM EST: At this time all intermittent database connectivity issues appear to have been fully resolved. We have been seeing a steady decrease in the average load times for sites on the server, and also a reduction in the amount of contacts we’re receiving reporting further problems.

If you are still expericing any problems at all, at this time it would be very helpful if you can please include the exact time when you were encountering issues, and for approximately how long. As issues might be just independantly happening for certain sites instead of the entire server at this point.

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