InMotion Hosting Support Center

There are times when you may need to access your email account settings in Thunderbird. This is especially helpful if you find yourself troubleshooting an email issue or if you want to setup another account and want to see what your settings are on a working account.

If you are looking for information on setting up a new account in Thunderbird, please see our article on Creating an email account in Thunderbird

Begin by clicking on "Tools" and then "Account Settings" in your Thunderbird menu:


This will bring up the Account Settings window where you can then select the email account and view your server settings and make changes if needed.


In the same Account Settings window, you can also click Outgoing Server (SMTP) on the left side of the window (at the bottom of that list). Next click on the outgoing server for the email and account and if you need to change any of your outgoing settings, click on the Edit button to bring up the SMTP Server window.



Support Center Login

Social Media Login

Social Login Joomla

Related Questions

Here are a few questions related to this article that our customers have asked:
cannot send e-mail from thunderbird.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question
n/a Points
2014-05-17 8:09 am

I've been looking for how to set up the outgoing server everywhere, it's down there at the bottom!! Why is the incoming server settings separate from the outgoing ones?Anyway this solved my issue.

Thank you very much!Jordi

n/a Points
2015-04-20 5:10 am

Why is Security set to none and Authenication set to Password,transmited insecurely? This seems highly dangerous to me.

27,163 Points
2015-04-20 10:07 am
Hello Marcus,

These are simply the most basic settings that the vast majority of email clients are set to. You can certainly select the secure settings for your account if you desire.

Kindest Regards,
Scott M
n/a Points
2015-04-21 12:10 pm

Hi; I try to edit e-mail account, window pops up says " An account with this name already exists. Please enter a different account name." yes, I am going to right settings..... please tell me how to edit an existing account?..


Thanks, Charles

16,301 Points
2015-04-21 4:33 pm
Hello Charles,

Thank you for contacting us. This seems to be a common error, since there were many results in Google.

In this post from the Official Mozilla Forums, they noticed a similar account name and fixed it by renaming it.

If you are having a lot of trouble it may be easier to create a new account in Thunderbird.

Thank you,

Post a Comment

Email Address:
Phone Number:

Please note: Your name and comment will be displayed, but we will not show your email address.

9 Questions & Comments

Post a comment

Back to first comment | top

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!