---
title: "How to Whitelist or Blacklist in SpamExperts"
description: "One of the most common tasks in a spam prevention program is whitelisting and blacklisting email addresses or domains. This helps you tailor spam monitoring programs such as SpamExperts to allow or..."
url: https://www.inmotionhosting.com/support/email/spam-experts/add-whitelist-blacklist-spamexperts/
date: 2017-01-25
modified: 2024-05-13
author: "Scott Mitchell"
categories: ["Spam Experts"]
type: post
lang: en
---

# How to Whitelist or Blacklist in SpamExperts

One of the most common tasks in a spam prevention program is whitelisting and blacklisting email addresses or [domains](https://www.inmotionhosting.com/support/edu/wordpress/sucuri-for-wordpress-blacklist-monitoring/). This helps you tailor spam monitoring programs such as SpamExperts to allow or deny specific domains or email addresses. We will go over how to whitelist or blacklist senders and recipients in your SpamExperts control panel.

## Whitelisting Senders in SpamExperts

Any sender in this list will not be checked for spam and automatically allowed through to any recipient on the account.

1. [Log into SpamExperts](/support/email/log-in/).
2. [![](/support/images/stories/email/spam-experts/whitelist-blacklist/01-click-sender-whitelist.png)](/support/images/stories/email/spam-experts/whitelist-blacklist/01-click-sender-whitelist.png) Click on the **Sender whitelist** icon.
3. [![](/support/images/stories/email/spam-experts/whitelist-blacklist/02-enter-sender-whitelist.png)](/support/images/stories/email/spam-experts/whitelist-blacklist/02-enter-sender-whitelist.png) Locate the *Whitelist a sender* section and enter either a single domain name (john.doe@example.com), an entire domain (example.com) or an entire TLD (*.com) to whitelist in the **Sender** field.
4. [![](/support/images/stories/email/spam-experts/whitelist-blacklist/03-click-add-sender-whitelist.png)](/support/images/stories/email/spam-experts/whitelist-blacklist/03-click-add-sender-whitelist.png) Click on the **Add** button.

[![](/support/images/stories/email/spam-experts/whitelist-blacklist/04-new-sender-whitelist.png)](/support/images/stories/email/spam-experts/whitelist-blacklist/04-new-sender-whitelist.png)

The new item will appear in the whitelisted sender list above.

## Whitelisting Recipients in SpamExperts

Any recipient on this list will receive email without it being checked for spam.

1. [Log into your SpamExperts account](/support/email/log-in/).
2. [![](/support/images/stories/email/spam-experts/whitelist-blacklist/05-click-recipient-whitelist.png)](/support/images/stories/email/spam-experts/whitelist-blacklist/05-click-recipient-whitelist.png) Click on the **Recipient whitelist** icon.
3. [![](/support/images/stories/email/spam-experts/whitelist-blacklist/06-enter-recipient-whitelist.png)](/support/images/stories/email/spam-experts/whitelist-blacklist/06-enter-recipient-whitelist.png) Locate the *Whitelist a recipient* area and enter the email address you wish to whitelist in the **Email address** field. This is only recommended for special use addresses such as *postmaster@* or *abuse@*.
4. [![](/support/images/stories/email/spam-experts/whitelist-blacklist/07-click-add-recipient-whitelist.png)](/support/images/stories/email/spam-experts/whitelist-blacklist/07-click-add-recipient-whitelist.png) Click the **Add** button.

[![](/support/images/stories/email/spam-experts/whitelist-blacklist/08-new-recipient-whitelist.png)](/support/images/stories/email/spam-experts/whitelist-blacklist/08-new-recipient-whitelist.png)

The newly added recipient will appear in the whitelisted recipient list above.

## Blacklisting Senders in SpamExperts

Any sender on this list will automatically have their email rejected and sent back with a 5## SMTP error.

1. [Log into your SpamExperts dashboard](/support/email/log-in/).
2. [![](/support/images/stories/email/spam-experts/whitelist-blacklist/09-click-sender-blacklist.png)](/support/images/stories/email/spam-experts/whitelist-blacklist/09-click-sender-blacklist.png) Click on the **Sender blacklist** icon.
3. [![](/support/images/stories/email/spam-experts/whitelist-blacklist/10-enter-sender-blacklist.png)](/support/images/stories/email/spam-experts/whitelist-blacklist/10-enter-sender-blacklist.png) Find the *Sender blacklist* section and enter either a single domain name (john.doe@example.com), an entire domain (example.com) or an entire TLD (*.com) to blacklist in the **Sender** field.
4. [![](/support/images/stories/email/spam-experts/whitelist-blacklist/11-click-add-sender-blacklist.png)](/support/images/stories/email/spam-experts/whitelist-blacklist/11-click-add-sender-blacklist.png) Click on the **Add** button.

[![](/support/images/stories/email/spam-experts/whitelist-blacklist/12-new-sender-blacklist.png)](/support/images/stories/email/spam-experts/whitelist-blacklist/12-new-sender-blacklist.png)

The newly sender will now appear in the blacklisted sender list above.

## Blacklisting Recipients in SpamExperts

Any recipient on this list will have all email sent to it automatically rejected and sent back with a 5## SMTP error.

1. [Log into SpamExperts](/support/email/log-in/).
2. [![](/support/images/stories/email/spam-experts/whitelist-blacklist/13-click-recipient-blacklist.png)](/support/images/stories/email/spam-experts/whitelist-blacklist/13-click-recipient-blacklist.png) Click on the **Recipient blacklist** icon.
3. [![](/support/images/stories/email/spam-experts/whitelist-blacklist/14-enter-recipient-blacklist.png)](/support/images/stories/email/spam-experts/whitelist-blacklist/14-enter-recipient-blacklist.png) Locate the *Blacklist a recipient* area and enter the email address you wish to blacklist in the **Email address** field. This is only recommended for special use addresses that you wish to never receive any email.
4. [![](/support/images/stories/email/spam-experts/whitelist-blacklist/15-click-add-recipient-blacklist.png)](/support/images/stories/email/spam-experts/whitelist-blacklist/15-click-add-recipient-blacklist.png) Click the **Add** button.

[![](/support/images/stories/email/spam-experts/whitelist-blacklist/16-new-recipient-blacklist.png)](/support/images/stories/email/spam-experts/whitelist-blacklist/16-new-recipient-blacklist.png)

The newly added recipient will appear in the blacklisted recipient list above.