--- title: "Steps to setup Email on a Windows Phone" description: "This tutorial will explain how to setup an internet email account on a Windows phone. You will need to know your email account settings in order to set up your account. This also means that your..." url: https://www.inmotionhosting.com/support/email/setup-windows-phone-email/ date: 2013-12-04 modified: 2021-08-16 author: "InMotion Hosting Contributor" categories: ["Email"] type: post lang: en --- # Steps to setup Email on a Windows Phone This tutorial will explain how to setup an internet email account on a Windows phone. You will need to know your [email account settings](/support/email/how-to-find-email-settings/) in order to set up your account. This also means that your email account should have already been [created in cPanel](https://www.inmotionhosting.com/support/email/how-to-create-an-email-account/) before beginning this process. ## How to setup email on Windows Phones Please note that these screens are meant to be a generic representation of the steps for setting up internet email on a Windows phone. The exact screen may vary from manufacturer to manufacturer – please see your phone’s manual for specific screen details. 1. 1. [![Applications list](https://www.inmotionhosting.com/support/wp-content/uploads/2013/12/edu_windows-phone-email-setup_1-app-screen.png)](/support/wp-content/uploads/2013/12/edu_windows-phone-email-setup_1-app-screen.png) Login to your phone and then go to the Applications (or Apps) screen. You will be looking for **SETTINGS**. If you a large number of apps, you might need to scroll to the bottom and swipe the right-arrow to continue looking through your apps. 1. 1. [![Select Settings from apps list](https://www.inmotionhosting.com/support/wp-content/uploads/2013/12/edu_windows-phone-email-setup_2-select-app.png)](/support/wp-content/uploads/2013/12/edu_windows-phone-email-setup_2-select-app.png) When you find **SETTINGS**, tap on it to open it. 1. 1. [![Select email+accounts](https://www.inmotionhosting.com/support/wp-content/uploads/2013/12/edu_windows-phone-email-setup_3-settings-email.png)](/support/wp-content/uploads/2013/12/edu_windows-phone-email-setup_3-settings-email.png) In the **SETTINGS** list, you should see **email+accounts**. Tap on **email+accounts** to continue. 1. 1. [![Tap add account](https://www.inmotionhosting.com/support/wp-content/uploads/2013/12/edu_windows-phone-email-setup_4-add-account.png)](/support/wp-content/uploads/2013/12/edu_windows-phone-email-setup_4-add-account.png) When **email+account** opens, tap on **add an account** to continue. 1. 1. [![Select Advanced setup](https://www.inmotionhosting.com/support/wp-content/uploads/2013/12/edu_windows-phone-email-setup_5-advanced-setup.png)](/support/wp-content/uploads/2013/12/edu_windows-phone-email-setup_5-advanced-setup.png) Here you will see a list of different account types. Tap on the option labeled **advanced setup**. 1. 1. [![Enter email account address](https://www.inmotionhosting.com/support/wp-content/uploads/2013/12/edu_windows-phone-email-setup_6-enter-email-address.png)](/support/wp-content/uploads/2013/12/edu_windows-phone-email-setup_6-enter-email-address.png) You will need to type in your email address and email account password at this point. This is for the account that you are trying to access and see on your phone. Tap **next** to continue. 1. 1. [![Select Internet email](https://www.inmotionhosting.com/support/wp-content/uploads/2013/12/edu_windows-phone-email-setup_7-internet-email.png)](/support/wp-content/uploads/2013/12/edu_windows-phone-email-setup_7-internet-email.png) You will then see options listed under **ADVANCED SETUP**. Tap on “Internet email” 1. 1. [![Enter email settings](https://www.inmotionhosting.com/support/wp-content/uploads/2013/12/edu_windows-phone-email-setup_8-email-settings.png)](/support/wp-content/uploads/2013/12/edu_windows-phone-email-setup_8-email-settings.png) At this point, you will need to know your email settings. If you are unaware of your email settings, you can find them by going to [finding your email settings](/support/email/how-to-find-email-settings/). The account name is the same as the email address. “Your name” is the name used when the email is sent. “Account Type” is either POP3 or IMAP -the account can be setup with either type, but you will need to select one. For more information IMAP vs. POP3, check out [How email works in general](/support/email/checking-email-account/). You may need to scroll down in order to fill in all of the settings that are available. Scroll down until you two check boxes as per the screenshot at right. 1. 1. [![Enter the SMTP settings for outgoing email](https://www.inmotionhosting.com/support/wp-content/uploads/2013/12/edu_windows-phone-email-setup_9-smtp-settings.png)](/support/wp-content/uploads/2013/12/edu_windows-phone-email-setup_9-smtp-settings.png) Tap each of the check boxes so that you see a check mark in each box. These check boxes include: *Outgoing server requires authentication* and *Use the same user name and password for sending email*. These options are both true and required. When the check marks are in the check boxes, tap on **advanced settings** at the bottom of the screen to proceed. 1. [![Enter the advanced email settings](https://www.inmotionhosting.com/support/wp-content/uploads/2013/12/edu_windows-phone-email-setup_10-advanced-email-settings.png)](/support/wp-content/uploads/2013/12/edu_windows-phone-email-setup_10-advanced-email-settings.png) You will see the *Outgoing server requires authentication* and *Use the same user name and password for sending email* check boxes again. They should be still be checked. If not, then tap each box to add the checkmark. The next two items depend on if you are using the secure email settings. Here’s an example of secure email settings: **INCOMING for POP3:** server: secure##.inmotionhosting.com port:995 **INCOMING for IMAP:** server: secure##.inmotionhosting.com port:993 **OUTGOING(SMTP) for either POP3/IMAP settings:** server: secure##.inmotionhosting.com port:465 Tap to check the boxes ***ONLY*** if you are using the secure settings for incoming or outgoing email settings. - Finally, there are also settings for **Download new content** and **Download email from** – both of these settings are based on time. Typical settings might be, “every 1 hour” for **downloading new content**, or, “the last 7 days” for the **Download email from** settings. Set the time intervals you wish to use for these settings, then click on **SIGN IN** in order to complete the process. After clicking on “sign in” you will immediately find out if the account was setup correctly, as long as you have a good connection to the internet. If you find that you’re not connecting, double-check your settings and also check to make sure that you have a good connection to the internet. If you see your email, then congratulations on successfully setting up your Windows smart phone to send and/or receive email!