Setting up an Email Autoresponder in Webmail

What are autoresponders?

An autoresponder is a feature within your email settings that allows you to automatically send a response when an email is sent to a specific email address.

When do I use Autoresponder?

It’s really up to you when to use the autoresponder feature. Typically, businesses will use the autoresponder feature to let others know when they are out of the office, to confirm reciept of an email, and to acknowledge and thank customers for an order that may have been placed.

How do I set up an Autoresponder within Webmail?

First, you will need to log into webmail. You can log into webmail by visiting yourdomain.com/webmail in your web browser. Please be sure to replace “yourdomain.com” with your actual domain name. Login to the pop up box with your full email address as the username and the password associated with the email account.

Webmail-login

Now that you are logged into Webmail, verify that you are logged into the correct account where it says “You are logged in as…” and click “Autoresponders

webmail-logged-in

Once the next window loads, click on the “Add Autoresponder” button

add-autoresponder

On the next screen you will create your autorepsonder. Once you have filled in the information and have verified that all of it is correct, click “Create/Modify

The Interval field is a timeframe that limits when a person will get another autoresp[onse. For example, if the interval is set to 8 hours and a person gets an autoresponse, they will not get another within 8 hours even if they send additional emails.

modify-respond

You now can confirm that the autorepsonder is set up correctly by visiting the autorepsonder page again. You will see the newly created autorepsonder in the list as below:

confirm-auto

Please check the next article on Setting up an Email Forwarder. If you missed our previous article, please see the Adding an Email Signature tutorial. For more information on this course please visit Email Features

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