Prevent Outlook from Formatting Email as winmail.dat

Outlook can sometimes reformat attachments to ‘winmail.dat‘. This is most often when the email client is sending out emails that contain Rich Text such as blog, italics, etc. The formatting is stored in the winmail.dat file. The recipient email clients may store that data as an attachment. Other normal file attachments are also stored as winmail.dat files as well. Below is a quick guide on how to stop this from happening.

How to prevent winmail.dat file types in Outlook

  1. Open up your Outlook email client.
  2. Click on File located in the upper toolbar.
  3. Select the Options setting.
  4. From here, select the Mail category.
  5. Now, under Compose messages, you want to ensure the HTML or Plain Text option is selected for the Compose messages in this format.
  6. Next, underMessage format, set When sending messages in Rich text format to Internet recipients to Convert to HTML format or Plain Test format
  7. Click OK to finish.

Thoughts on “Prevent Outlook from Formatting Email as winmail.dat

  • Outlook 2010 IMAP Account sending winmail.dat
    I found some help on editing the registry (export registry first). This seem to work for a while and then it came back and there was nothing I could do about it. I also noticed that my suggested contacts weren’t appearing. So I found a solution but I don’t know if it will help anyone else. Have outlook closed. In control panel open “Mail” under User Accounts. Click on “Email accounts”. Highlight the email account that is sending the winmail.dat and click “Repair”. I hope this works.

  • I have had the problem of attachments converting to winmail.dat when sending from my (windows 64) computer in outlook, to my wife’s Mac, for several years. (I am able to send emails to at least 4 other Mac computers without this occurring). Neither apple nor Microsoft had any idea what the problem might be. I saw the comment way up above about typing in the email address and not allowing autofil to do the job. This worked! I then deleted my wife’s email address from the autofil list in outlook. This is done by commencing an email, typing enough of the address for the autofil list to pop up, then scrolling to the entry using the down arrow, and deleting it using the x to the right of the entry. Next time, use the [To] button to select the address and it will re-enter the email autofil list without some invisible flag instructing outlook to convert attachments to winmail.dat.
    Cheers Cam

  • My email was already set up with the HTML formatting, but one of my drivers I was emailing was still unable to open anything I printed to Adobe PDF. In my print options, I had two ways to print to PDF. One was “Adobe PDF”, the other “Microsoft Print to PDF”. We finally did trial and error tests, and I figured out that when I selected “Adobe PDF” is when this would change to the Winmail.dat file format and he was unable to open the pdf file on his iPhone. If I chose “Microsoft Print to PDF”, he was able to open and review the file. Not sure why the difference, but if the above changes don’t work for others, maybe they have other options to print they could use?

  • Typing in the email address and not letting autofil enter the address let me forward an attached pdf file correctly and not have MS Outlook convert it to winmail.dat worked for me. Many thanks for the suggestion.

  • How does this work with sending appoitnment calendar events from Outlook to an Android Samsung Galaxy?  We can’t get the winmail.dat to convert when sending appointment to the android.  Any help is greatly appreciated!

    • This appears to have been addressed in the Samsung Community forums. Check out this post. If you continue to have problems, I would recommend speaking with Samsung support.

  • I had the same problem and did that typing in the address manually and, weird as it seems, it worked.

    Then the auto fill was fine.

    Who on earth managed to come up with that solution well done – I don’t think I would ever have even tried that but thank you so much.

  • Problem solved. Thank you sooooooo much. I was able to fix this by deleting the the recipients autofilled email address. I really appreciate it.

  • It worked!!


    Your suggestion to physically type in the complete email address (on the Sender’s computer) instead of letting it autofill by typing the first couple letters worked!

    I typed the entire address and even added an extra letter then deleted it – myname@thatplace.coms and sent and the attachment went through properly.

    After that using the autofill as normal worked again. So weird. Thanks for the suggestion!

  • The autofill is the problem… Wonderful find. Delete the autofill and manually enter the address. It works

  • Joyfully, I report the problem is easy to fix. This seems to be an outlook issue on the windows sending device, not the Mac receiving device. The recipients address in outlook auto-fill somehow gets corrupted. The issue occured for me when emailing a PDF attachment from a windows PC running outlook 2016 to a Mac computer running outlook 2016. The PC emails out a PDF formatted attachment, the Mac receives a winmail.dat formatted attachment. The fix is to resend the PC’s outlook email attachment, but first delete the recipients autofilled email address. Manually type-in the recipients email address into the ‘To’ portion of the email, then send the email. For years, I have used multiple outlook versions on Windows and Macs, and I have never encountered this issue before. Strange occurance, but easily remedied.

  • I was sending a file from my laptop to my phone so I could print it.  Had the windat issue so I first deleted the newly downloaded windat file opener app from my Android phone.  That didn’t make a difference.

    Then I deleted myself from the autofill application in Outlook 2013 on my laptop and that worked. 

    I’m inclined to think the windat app on my phone somehow affected the process but I can’t imagine how.  I only know that the windat attachment issue started appearing after I downloaded the windat app on my phone.  I say that because I created a word doc on my phone and sent it to my laptop for storage — because I don’t feel like using Google Drive or anybody’s else Drive…tired of feeling invaded by Drives 🙁  So I’m guessing the windat app on my phone somehow infected Outlook 2013 on my laptop.

    Hope this added detail helps others answer the Why?


  • Thank you for your advice! Outlook has behaved itself nicely for months and recently, all of a sardine it started sending winmail.dat files… but your advice fixed it! Thank you!

  • My email attachments to two contacts all of a sudden were being received as winmail.dat on their iPhones.  Deleting the contacts, and then readding them solves this problem.

  • trie what the post said.  no luck.  i deleted the contact, deleted the autofill entry.  re-added the contact   this worked.  no idea why

    • Hello Peter,

      If the above solution ( in the article) is not working, then I highly recommend contacting Microsoft support on the issue as it is related to the application.

      If you have any further questions, please let us know.

      Kindest regards,
      Arnel C.

  • So I am the one with Outlook and my messages, only very recently, have started to arrive with any PDF in windat mail format???  I checked the settings and I already have HTML default and convert to HTML format set….  so this clearly is not the solution.  

    Any other ideas….  as this only really started happening more recently it would suggest that some update on either end is triggering this issue!


    Thanks in advance for any help!


  • @TimS

    Does not work for Outlook 2016. Cheers Microsft, bunch of w****s. Only works with new email addresses.


    About time Microsoft put an option in Outlook “Send winmail.dat Yes/No!!!!”

  • I am having a similar issue.  However, it is not isolated to just Rich Text.

    I have a client with Outlook 2013 attempting to send emails to another client with Apple Mail 8.2.

    I have sent an email with a pdf and word attachment in all three formats (Rich Text, HTML, and Plain Text).  All three emails show up on client B’s Apple machine as an email message with a winmail.dat attachment.

    I tried sending the same email from my machine running Outlook 2016 in HTML to Client B on the Apple machine and was able to see the email correctly with the attachments showing.

    I have tried changing the settings for all three types from Client A’s machine.

    Spinning my wheels now.





    • Hello Joshua,

      If the problem was not resolved by the provided Micorosoft post. Then I would recommend contacting Microsoft for further help with that issue. They are the authors of this software and can help provide a working solution

      If you have any further questions or comments, please let us know.

      Arnel C.

  • The instructions do not apply to me and wouldn’t work.

    I already have my emails sent in HTML and the convert box in step 6 was already checked.

    The problem happens anyway.

    However, if I send the email in text mode, the PDF file is not converted to a dat file.

    Text mode appears to be the only workaround. → too bad Bill Gates doesn’t use some of his billions to fix stuff like this.

  • Hi,


    I am Idrees working in a buying office and do communication with my different buyers.

    I am using Microsoft Outlook for communication with buyers. I am facing some problem with my email account as i am getting email attachments with winmail.dat.txt instead of regular pdf files. My other coleagues receiving the same email with pdf attachment, while i am getting the email with winmail.dat.txt attachment. 

    Please confirm the method how I can resolve this issue. Due to this issue I can’t be able to get actual attachments those are my buyer sending in pdf format.




    • Hello Idrees,

      Has your buyers followed the steps to prevent outlook from converting the file to a winmail.dat file? Even if you make these changes they would have to as well.

      Best Regards,
      TJ Edens

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