InMotion Hosting Support Center
Email Client: Mac Mail
Error Message: Cannot send message using the SMTP server



You will need to update the SMTP server settings - most likely you're dealing with a port 25 blocking issue. If you are using a SSL on your site you can use the SSL port 465. Make sure the box to use SSL is checked. If not, you can use port 587 and leave the box unchecked.

The correct ports are below: 

Non-SSL outgoing SMTP: 587

SSL enabled outgoing SMTP: 465

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n/a Points
2016-02-15 10:11 am

i'm need to send a "global" email to approx 135 users.  As i've had this problem before, (Cannot send message using the server Hotmail), I've been forced to break up the number of users per send.  Two the of iterations worked fine, the third and the smallest received the error and won't continue.  tried using all the different ports lised on the support website with no success.  This problem persists everytime i'm required to send out a global email.  getting kinda tired of it.  Could use some help.



n/a Points
2015-02-18 6:55 pm
Step step instructions on how to fix would be good
n/a Points
2014-12-22 6:00 pm
I have no idea what you are talking about. What SSL? What is prot 465? Can you send intsructions that you don't have to be a computer technician to know?
n/a Points
2014-12-04 1:15 pm
As I can see, it solved my problems in seconds!!

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