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This tutorial is designed to show you how to setup a email on your iPad.

  1. From your "Home" screen, click "Settings"
  2. home

  3. Under "Settings", click "Mail, Contacts, Calendars "
  4. settings_mail_addaccount

  5. Under "Mail, Contacts, Calendars", click "Add Account..."
  6. ipad_add_account

  7. Next under "Add Account.." Click "Other"
  8. ipad_other

  9. Then under "Other" Click "Add Mail Account"
  10. ipad_other_add_mail

  11. Under "New Account", enter your Name, Email Address, Password, and type a Description for the account. Click "Next" when done.
  12. ipad_new_account_details

  13. Under New Account, choose IMAP or POP, enter your username, and enter as the Host Name for both Incoming and Outgoing mail server. Be sure to replace with your actual domain name. Leave outgoing user and password blank. Click "Next" when done.
  14. ipad_imap_pop

  15. Your iPad will try to verify the SSL certificate for If you do not have an SSL installed on your domain it will likely fail since the SSL is issued to the server not your specific domain, but it is safe to click Continue.
  16. ipad_try_to_verify

  17. On the "IMAP" screen, click "Save"
  18. ipad_imap_click_save

  19. You will see a message on the screen that states it is adding the account, and then you have successfully set up your email account on your iPad!
  20. If you are unsure which settings to use for POP/IMAP you can refer to our Email Configuration Tool.

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n/a Points
2015-10-17 11:24 am

have followed all steps for email set up on iPad, either through IAMP or POP I receive a prompt window "cannot get email as user name or password is incorrect", despite all info are ok

Please advise 

best regards,


43,761 Points
2015-10-19 2:54 pm
Hello Kais,

If you are able to log into your webmail with the same username and password you may need to contact Apple support for device assistance.

Kindest Regards,
Scott M

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