---
title: "How to Track an Email Delivery in cPanel"
description: "Did you send an email to someone but they didn't receive it? You can track an email in cPanel by running a delivery report. This will give you a summary of the email transmission including if it was..."
url: https://www.inmotionhosting.com/support/email/how-to-track-an-email-delivery-in-cpanel/
date: 2019-05-30
modified: 2021-08-16
author: "InMotion Hosting Contributor"
categories: ["cPanel", "Email"]
type: post
lang: en
---

# How to Track an Email Delivery in cPanel

Did you send an [email](/support/email/) to someone but they didn’t receive it? You can **track an email** in cPanel by running a delivery report. This will give you a summary of the email transmission including if it was successfully accepted. In this guide, we will show you how to track an email in cPanel by running a delivery report.

## Tracking Email Delivery

1. [Log into your cPanel](https://www.inmotionhosting.com/support/edu/cpanel/how-to-log-into-cpanel/).
2. Click the **Track Delivery** link in the *Email* section.
3. To search for a specific address, enter the **Recipient Email** then click the **Run Report** button.
4. You will see the emails listed. Check the boxes to *show successes*, *show deferred*, *show failures*, or *show in-progress* emails.
5. Next to the email, click the blue button under *Actions* to view information about the email transmission. You will then see *Delivery Events Details* for that specific email. It will list the *event*, *user*, *Domain*, *From Address*, *Sender*, *sent time*, *sender host*, *sender IP*, *Authentication*, *Spam Score*, *Recipient*, *Delivery user*, *delivery domain*, *delivered to*, *router*, *Transport*, *out time*, *ID*, *delivery host*, *delivery IP*, *size*, and *result*.
6. You can then click the **Print** or **Close** button.

Congratulations, now you know how to track an email in cPanel by running a delivery report! See our [email troubleshooting](/support/email/email-troubleshooting/) guide for additional help.