Email Error 550
A 550 email error is generally encountered when the recipient's mailbox is unavailable due to being incorrectly typed or not found.
You should receive a bounce-back message from the server with a variation of email error 550 in the subject, and the body should contain your original message that you attempted to deliver.
Example Bounceback Message
Delivery-date: Thu, 25 Oct 2012 14:49:59 -0700
Received: from mailnull by biz24.inmotionhosting.com with local (Exim 4.77)
for email@example.com; Thu, 25 Oct 2012 14:49:59 -0700
From: Mail Delivery System <Mailer-Daemon@biz24.inmotionhosting.com>
Subject: Mail delivery failed: returning message to sender
Date: Thu, 25 Oct 2012 14:49:59 -0700
recipients. This is a permanent error. The following address(es) failed:
SMTP error from remote mail server after RCPT TO: recipient@RemoteDomain.com>:
host RemoteDomain.com [123.123.123]: 550 Requested action was not taken because this server doesn't handle mail for that user
Received: from comcast.net ([123.123.123]:63548 helo=Admin)
by biz24.inmotionhosting.com with esmtp (Exim 4.77)
for recipient@RemoteDomain.com; Thu, 25 Oct 2012 14:49:55 -0700
From: "Sender" firstname.lastname@example.org>
Common Variations of the 550 Email Error
- 550 No such person at this address
- 550 No such recipient here
- 550 No Such User Here
- 550 No such user - psmtp
- 550 No such user (recipient@RemoteDomain.com)
- 550 permanent failure for one or more recipients
- 550 Recipient does not exist here
- 550 Recipient Rejected: No account by that name here
- 550 <recipient@RemoteDomain.com>: invalid address
- 550 <recipient@RemoteDomain.com> No such user here
- 550 recipient@RemoteDomain.com...User unknown
- 550 Rejected
- 550 relaying denied
- 550 Requested action not taken: mailbox unavailable
- 550 Requested action was not taken because this server doesn't handle mail for that user
- 550 sorry, no mailbox here by that name (#5.1.1)
- 550 sorry, no mailbox here by that name. (#5.7.17)
- 550 This user's mailbox is full (recipient@RemoteDomain.com) - Try again later
- 550 Unknown user
- 550 unrouteable address
- 550 User [recipient@RemoteDomain.com] does not exist
- 550 User unknown
Resolving a 550 Email Error Bounceback
The 550 series of errors are referred to as hard bounces. This means the problem is permanent and attempting to send the message again in the same fashion won't work. For a more in-depth explanation on hard bounces and general email bounceback reasons you can read why does email bounce, bounceback, or error?
In our example bounce-back error above the reason the message has failed is because the server for RemoteDomains.com doesn't handle mail for the user recipient@RemoteDomain.com so it's unable to deliver the message for you.
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2018-03-21 3:52 am
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:
No Such User Here"
2018-03-21 10:21 am
Sorry for the error when sending mail. This could be a number of things. Typically, it is either that your account is not configured correctly because your mail service is controlled on a different server (remote MX), or the user name is either misspelled or does not exist on recipient server. If you are unsure of how your mail should be configured, please contact the technical support team where your email is hosted. If it is with InMotion Hosting then you can find the contact information at the bottom of the page.
2017-09-05 8:30 pm
This might be a bit confusing, or maybe not to you guys...
We have a VPS hosting one domain and one parked domain; MainDomain.com and ParkedDomain.com. We have email for our MainDomain.com hosted on our same account, but email for ParkedDomain.com is at another server. If we send email from our server, say using Wordpress, to an email on ParkedServer.com, we get a 550 Error, No such user here.
The MX record is modified at the registrar for ParkedDomain.com.
Any idea how to fix this?
2017-09-06 5:35 am
Sorry for the issue with your Parkeddomain.com giving you a 550 error (no such user here). I would recommend that you check the MX server settings. If the domain is parked at our server, then it should have DNS settings that indicate if the server is remote or local. Since the email for that domain is being served from a remote, then this setting should be set to REMOTE for that domain. You can find this setting in your cPanel under Email Routing (MX Settings in older versions of cPanel).
If you have any further questions, please let us know.