Chat
888.321.HOST(4678)
Support CenterIn This Tutorial:
The following article provides detailed information for how Web Host Manager (WHM) can be accessed through your web browser.
NOTE: This article pertains to WHM, a feature only available to VPS Hosting, Dedicated Hosting, and Reseller Hosting users. Shared Hosting users do not have WHM access.
What is my WHM Username and Password?
Since cPanel is tied into WHM, you use the same cPanel username and password combination to log into WHM, as you would to login to cPanel. Your reseller cPanel user owns the cPanel users that are created (by you) through WHM. These cPanel accounts are referred to as the child accounts because they are owned by your parent (reseller) cPanel account. Therefore, to log into WHM, you would need to use your reseller cPanel username. Since this cPanel user is assigned reseller privileges, WHM access is granted using the same cPanel password.
NOTE: If you change your cPanel password, your WHM password is changed as well.
How to Access WHM from within AMP
- Log into AMP
Under your account name, click the WHM button.
WHM root Access Login
If you are in a VPS or Dedicated hosting environment, you can request root access and log into WHM as the root user in order to unlock special privileges and advanced options. It’s easy. All you need to do is use “root” as the username along with the root password you requested and log in as normal. Once you are logged in as root you will notice a lot of features and options available to you. But remember: with great power comes great responsibility.
Access WHM from AMP as Root
- Login into AMP
- Under the account name select Root WHM.
NOTE: You can reset your password using the Change Root Password.
How to Access WHM from Your Domain
WHM operates over two different ports:
- 2086 (does not use SSL)
- 2087 (Uses SSL)
You can log into WHM using variations of your domain name. Some of the options log you in over an SSL encrypted connection, and others don’t. For security reasons, we recommend you always login over SSL. The following is a list of various URLs you can use to log into your WHM:
-
- https://hostname.com:2087 (SSL)
NOTE: Be sure to replace hostname.com in the example above with the hostname of your server.
NOTE: As you are using a secure (SSL) connection, if your hostname uses a self-signed certificate, you may receive an SSL warning. It is safe to accept the warning and continue.
- http://example.com/whm (non SSL)
- whm.example.com (non SSL)
Troubleshooting:
If you are unable to connect to your WHM with example.com/whm or vps####.inmotionhosting.com:2087, you may have a block on those ports. Using the whm.example.com URL will go over the proxy port 80. Port 80 is the standard internet port so you should have no problem connecting with whm.example.com.
Congratulations, now you know how to log into your WHM!
I do not have a WHM log in details, how can I get WHM account, and then create a cpanel account to create my mail box.
WHM access is only included with a Reseller, VPS, or Dedicated Server. If you have a Business Class Hosting account with InMotion Hosting, then you will not have access to WHM, as only 1 cPanel account will be issued to you with that type of plan.
I can’t login to WHM. I tried both whm.qamaster.com:2086 and whm.qamaster.com:2087, and then i entered my cpanel user name and password. My login was denied. I double checked the user name and password by login into cpanel, and it worked fine. Why I cannot login to whm?
Have you tried resetting the username/password? If not, you may want to try that next, and, if it doesn’t work, you should contact our Live Support so they can replicate the issue, verify credentials, and find a solution.
I am logged into the WHM, trying to set my back up status. I dont think I need root access, bc I am logged in. I was given insturctions to seach backup and follow steps, but nothing comes up
Hello Katrina,
If you are using like automated backups in WHM then you would need Root access as it stores it outside of the user folder.
Best Regards,
TJ Edens
hi i want to add another ip to my host how do i do this??
Hello Rajs,
Thank you for contacting us. Here is a link to our guide on how to Request an IP address/assign to account.
Thank you,
John-Paul
These instructions do not seem to be correct. From AMP, I do not even see a menu item for WHM. I need to enable ssh access otherwise I will need to cancel my account.
Hello Chris,
Thank you for contacting us. WHM is only available to VPS Hosting, Dedicated Hosting, and Reseller Hosting users. If you have one of these accounts, and do not see the WHM link in AMP, please contact Live Support so they can provide account specific assistance.
If you have a Shared Hosting account, SSH is enabled by default on your servers. Here is a helpful link to our guide on Logging into your server with SSH.
Let us know if you have any further question.
Thank you,
John-Paul