---
title: "Changing a customer’s opt-in status in PrestaShop 1.5"
description: "Having a list of customers,  you will want to send them offers and ads from time to time. The customers can set their preference to opt-in when registering. You can also set this setting manually..."
url: https://www.inmotionhosting.com/support/edu/prestashop/changing-opt-in-status/
date: 2012-06-13
modified: 2021-08-16
author: "Scott Mitchell"
categories: ["Prestashop"]
type: post
lang: en
---

# Changing a customer’s opt-in status in PrestaShop 1.5

Having a list of customers,  you will want to send them offers and ads from time to time. The customers can set their preference to opt-in when registering. You can also set this setting manually via the back office interface. Changing a customer’s opt-in status in the PrestaShop 1.5 back office is done by performing the following steps.

**To change a user’s opt-in setting in PrestaShop 1.5:**

1. [Log into your PrestaShop 1.5 admin dashboard.](/support/edu/prestashop/login-to-dashboard/)****
2. ****Use the top menu bar and hover over the **Customers **tab, then click on the **Customers **option from the popup menu.[![customers-tab-customers](https://www.inmotionhosting.com/support/wp-content/uploads/2012/06/edu_prestashop1.5_Customers_customers_customers-tab-customers.png)](/support/wp-content/uploads/2012/06/edu_prestashop1.5_Customers_customers_customers-tab-customers.png)
3. You are now on the **Customers : Customers** screen. Locate the customer you would like to edit and click on the **Edit **icon (the one that looks like a pencil and paper) on the right hand side of the respective row.[![customers-customers-edit](https://www.inmotionhosting.com/support/wp-content/uploads/2012/06/edu_prestashop1.5_Customers_customers_customers-customers-edit.png)](/support/wp-content/uploads/2012/06/edu_prestashop1.5_Customers_customers_customers-customers-edit.png)
4. You are taken to the **Customers : Edit Customer** page. Find the setting named **Opt-in** and set it to your choice. Selecting the radio button next to the green **checkmark **to turn on the opt-in and allow the customer to receive ads from you. Select the radio button next to the red **X **to remove the user from the opt-in list and no loger received ads.[![customer-customer-optin](https://www.inmotionhosting.com/support/wp-content/uploads/2012/06/edu_prestashop1.5_Customers_customers_customer-customer-optin.png)](/support/wp-content/uploads/2012/06/edu_prestashop1.5_Customers_customers_customer-customer-optin.png)
5. Once you have made your selection, click the green **Save **button in the upper right corner.

That is how you change a user’s opt-in setting in the PrestaShop 1.5 back office interface.