---
title: "How to add an Order Message in PrestaShop 1.5"
description: "This article will show you how to create an order message in PrestaShop 1.5. Order messages are pre-defined messages, or 'canned responses' that you can use to email your customers some information..."
url: https://www.inmotionhosting.com/support/edu/prestashop/add-order-message/
date: 2012-08-21
modified: 2021-08-16
author: "Scott Mitchell"
categories: ["Prestashop"]
type: post
lang: en
---

# How to add an Order Message in PrestaShop 1.5

This article will show you how to create an order message in PrestaShop 1.5. Order messages are pre-defined messages, or ‘canned responses’ that you can use to email your customers some information under certain conditions. Perhaps you are out of a product and it is currently on back order, whatever your message, you can create one and save it for just the right occasion. Follow the instructions below to learn how.

**Setting up order messages in PrestaShop 1.5**

1. [Log into your PrestaShop 1.5 admin dashboard](/support/edu/prestashop/login-to-dashboard/).
2. Using the top menu bar, hover over the **Orders** tab and click on the **Order Messages** option.[![_order-messages](https://www.inmotionhosting.com/support/wp-content/uploads/2012/08/edu_prestashop1.5_Orders_Order_Messages__order-messages.png)](/support/wp-content/uploads/2012/08/edu_prestashop1.5_Orders_Order_Messages__order-messages.png)
3. You are now on the **Order Messages** screen. To add a new message, simply click on the green **Add New** button located in the upper right hand corner of the screen. [![new-message-before](https://www.inmotionhosting.com/support/wp-content/uploads/2012/08/edu_prestashop1.5_Orders_Order_Messages_New_new-message-before.png)](/support/wp-content/uploads/2012/08/edu_prestashop1.5_Orders_Order_Messages_New_new-message-before.png)
4. This brings you to the **Order Messages** edit screen.[![new-message](https://www.inmotionhosting.com/support/wp-content/uploads/2012/08/edu_prestashop1.5_Orders_Order_Messages_New_new-message.png)](/support/wp-content/uploads/2012/08/edu_prestashop1.5_Orders_Order_Messages_New_new-message.png)
5. Once you have filled out the details, click on the green **Save** button in the upper right corner. This saves your new message and brings you back to the order message list page. Be sure to learn how to [edit](/support/edu/prestashop/edit-order-message/) and [delete](/support/edu/prestashop/remove-order-message/) the order messages as well.[![new-message-after](https://www.inmotionhosting.com/support/wp-content/uploads/2012/08/edu_prestashop1.5_Orders_Order_Messages_New_new-message-after.png)](/support/wp-content/uploads/2012/08/edu_prestashop1.5_Orders_Order_Messages_New_new-message-after.png)