---
title: "Understanding Customer Registration in osCommerce"
description: "When customers arrive at your osCommerce site, they may often have a question about your registration process. To become familiar with the perspective of a potential new customer, you should know the..."
url: https://www.inmotionhosting.com/support/edu/oscommerce/registering-new-customers-oscommerce/
date: 2013-04-24
modified: 2021-08-16
author: "InMotion Hosting Contributor"
categories: ["OsCommerce"]
type: post
lang: en
---

# Understanding Customer Registration in osCommerce

When customers arrive at your osCommerce site, they may often have a question about your registration process. To become familiar with the perspective of a potential new customer, you should know the process they follow to login. The following article explains how new users register into the osCommerce site.

## How New Customers Register in osCommerce

1. [![Screen first seen upon logging into your osCommerce site](https://www.inmotionhosting.com/support/wp-content/uploads/2013/04/edu_oscommerce_101_new-customers_first-oscommerce-screen.png)](/support/wp-content/uploads/2013/04/edu_oscommerce_101_new-customers_first-oscommerce-screen.png) The first screen that a customer will see is the front page of your osCommerce website. The screenshot at right shows the default store and theme used with the osCommerce installation. Note that there are several places to login. Since this article is showing what new users see, please click on **Create an account** or click on the top right button labeled **My Account**.
2. [![New customers clicking on the MY ACCOUNT button will see this screen](https://www.inmotionhosting.com/support/wp-content/uploads/2013/04/edu_oscommerce_101_new-customers_main-cx-login.png)](/support/wp-content/uploads/2013/04/edu_oscommerce_101_new-customers_main-cx-login.png) If a customer clicks on the **My Account** button, they will see one additional page before they can create a new account. In the left column under **NEW CUSTOMER**, click on the **Continue** button.
3. [![New customers will see these required fields in order to register to your store](https://www.inmotionhosting.com/support/wp-content/uploads/2013/04/edu_oscommerce_101_new-customers_cx-acct-info2.png)](/support/wp-content/uploads/2013/04/edu_oscommerce_101_new-customers_cx-acct-info2.png) [![Bottom of the Account info page](https://www.inmotionhosting.com/support/wp-content/uploads/2013/04/edu_oscommerce_101_new-customers_bottom-cx-acct-info.png)](/support/wp-content/uploads/2013/04/edu_oscommerce_101_new-customers_bottom-cx-acct-info.png) Customers will see the Account Information form which has required fields marked by red asterisks in the top right corner of the field. Note that if a customer had mistakenly chosen this option, they can return to the login page by the link at the top of the page marked “login page”, or by clicking on the My Account button in the top right corner. The top screenshot at right shows the following sections: Your Personal Details, Company Details and Your Address. The bottom of the Account Info page includes the Your Contact Information and Password section. When all of the fields have been completed, click on the **CONTINUE** button in the bottom right side of the screen.
4. [![Confirmation of created account](https://www.inmotionhosting.com/support/wp-content/uploads/2013/04/edu_oscommerce_101_new-customers_account-created.png)](/support/wp-content/uploads/2013/04/edu_oscommerce_101_new-customers_account-created.png) Customers will then see a confirmation that their account has been created. Click on the **CONTINUE** button in the bottom right to continue.
5. [![Successfully registered customers will see the My Account Information page](https://www.inmotionhosting.com/support/wp-content/uploads/2013/04/edu_oscommerce_101_new-customers_cx-acct-after-reg.png)](/support/wp-content/uploads/2013/04/edu_oscommerce_101_new-customers_cx-acct-after-reg.png) Customers who have completed the registration will see the **My Account Information** page. They are able to manage and view their account information here.

This completes the tutorial for a New Customer Account registration. If you wish to see more information on customer registration, check out the article called [*Managing Customer Details in Oscommerce*](/support/edu/oscommerce/managing-customer-details-in-oscommerce/).