---
title: "Resetting your OpenCart Admin Password with the Forgot Password link"
description: "In this tutorial: Reset Password Troubleshoot Warning message If you are unable to login to your OpenCart Dashboard, there is a Forgot Password link that can help you. In this tutorial we will show..."
url: https://www.inmotionhosting.com/support/edu/opencart/forgot-password-link/
date: 2014-03-04
modified: 2023-12-22
author: "InMotion Hosting Contributor"
categories: ["OpenCart"]
type: post
lang: en
---

# Resetting your OpenCart Admin Password with the Forgot Password link

## In this tutorial:

[Reset Password](#reset-password) [Troubleshoot Warning message](#warning)

If you are unable to [**login** to your **OpenCart Dashboard**](https://www.inmotionhosting.com/support/edu/opencart/how-to-login-to-opencart20/), there is a *Forgot Password* link that can help you. In this tutorial we will show you how to **Reset your OpenCart Password**, so you can login to the Admin Dashboard.

## How to Reset your Admin Password

1. Go to your *[OpenCart Login](https://www.inmotionhosting.com/support/edu/opencart/how-to-login-to-opencart20/)* page, and click the **Forgotten Password** link. [![using the forgot password link](https://www.inmotionhosting.com/support/wp-content/uploads/2014/03/opencart_password-reset_opencart-forgotten-password-link.png)](/support/wp-content/uploads/2014/03/opencart_password-reset_opencart-forgotten-password-link.png)
2. Type your *OpenCart Admin* **E-mail Address** in the blank box, then click the **Reset** button. Getting a warning about the email address you’re entering? [click here](#warning) [![input your email address for the dashboard login](https://www.inmotionhosting.com/support/wp-content/uploads/2014/03/opencart_password-reset_enter-e-mail-address-associated-with-account.png)](/support/wp-content/uploads/2014/03/opencart_password-reset_enter-e-mail-address-associated-with-account.png) You will then see a message stating “*An email with a confirmation link has been sent your admin email address.*” [![opencart email reset sent](https://www.inmotionhosting.com/support/wp-content/uploads/2014/03/opencart_password-reset_opencart-email-confirmation-link.png)](/support/wp-content/uploads/2014/03/opencart_password-reset_opencart-email-confirmation-link.png)
3. Check your email account and open the message with the subject “**Your Store – Password reset request**.”
4. The email message will state “*A new password was requested for Your Store administration.To reset your password click on the link below.*” Click the provided link [![clicking the opencart password reset link in your email](https://www.inmotionhosting.com/support/wp-content/uploads/2014/03/opencart_password-reset_click-password-reset-request-email-link-in-open-cart.png)](/support/wp-content/uploads/2014/03/opencart_password-reset_click-password-reset-request-email-link-in-open-cart.png) You will then be on the *Reset your password* page.
5. Enter a new password, in the blank fields, then click the **Save** button. [![create a new admin password for opencart](https://www.inmotionhosting.com/support/wp-content/uploads/2014/03/opencart_password-reset_creating-new-admin-password-for-opencart.png)](/support/wp-content/uploads/2014/03/opencart_password-reset_creating-new-admin-password-for-opencart.png) You are finished when you see the “*Success: Your password has been successfully updated.*” Now you can [login to the OpenCart Dashboard](https://www.inmotionhosting.com/support/edu/opencart/how-to-login-to-opencart20/).

### Warning: The E-Mail Address was not found in our records, please try again!

On **Step 2** above, when you entered your email address, you may have received the following message – *“Warning: The E-Mail Address was not found in our records, please try again!*” This message means the *email address* you entered was not correct. The following is a list of possible solutions.

- Check the spelling of your email address for typos
- Try a different email address, in case you are using the wrong one
- [Change the password in the database (**for Advanced users**)](https://www.inmotionhosting.com/support/edu/opencart/changing-your-admin-password-in-opencart/)