---
title: "I forgot / How to reset Moodle 2.3 username or password"
description: "The previous article in the Getting Started with Moodle course on how to log in to Moodle explained the login process. If you forgot the username and/or password for the Moodle administrator login,..."
url: https://www.inmotionhosting.com/support/edu/moodle/forgot-moodle-username-password/
date: 2012-10-10
modified: 2021-08-16
author: "InMotion Hosting Contributor"
categories: ["Moodle", "Security"]
type: post
lang: en
---

# I forgot / How to reset Moodle 2.3 username or password

The previous article in the [Getting Started with Moodle course](/support/edu/software/understanding-software-verisons/) on [how to log in to Moodle](/support/edu/moodle/moodle-login-administrator/) explained the login process. If you forgot the username and/or password for the Moodle administrator login, Moodle has a built in **Forgotten your username or password?** feature. This allows the administrator to obtain the username and password for the site.

## Reseting the Moodle username or password

1. [![moodle-forgot-password-username-admin-user](https://www.inmotionhosting.com/support/wp-content/uploads/2012/10/edu_moodle_moodle-forgot-pass_moodle-forgot-password-username-admin-user.gif)](/support/wp-content/uploads/2012/10/edu_moodle_moodle-forgot-pass_moodle-forgot-password-username-admin-user.gif) Visit the Moodle login page.
2. [![moodle-forgot-username-password-link](https://www.inmotionhosting.com/support/wp-content/uploads/2012/10/edu_moodle_moodle-forgot-pass_moodle-forgot-username-password-link.gif)](/support/wp-content/uploads/2012/10/edu_moodle_moodle-forgot-pass_moodle-forgot-username-password-link.gif) Click the **Forgotten your username or password?** link on the Moodle login page.
3. [![moodle-forgot-username-password-search-by-email](https://www.inmotionhosting.com/support/wp-content/uploads/2012/10/edu_moodle_moodle-forgot-pass_moodle-forgot-username-password-search-by-email.gif)](/support/wp-content/uploads/2012/10/edu_moodle_moodle-forgot-pass_moodle-forgot-username-password-search-by-email.gif) On this page, the username or the email address can be used to recover the login information that is needed. In this case, the **Search by email address** will be used. Enter the email for the Moodle admin and click “Search”.
4. [![moodle-forgot-username-password-continue](https://www.inmotionhosting.com/support/wp-content/uploads/2012/10/edu_moodle_moodle-forgot-pass_moodle-forgot-username-password-continue.gif)](/support/wp-content/uploads/2012/10/edu_moodle_moodle-forgot-pass_moodle-forgot-username-password-continue.gif) Next will be a **Confirmation** page. Click **Continue**.
5. [![moodle-forgot-username-password-confirm-email](https://www.inmotionhosting.com/support/wp-content/uploads/2012/10/edu_moodle_moodle-forgot-pass_moodle-forgot-username-password-confirm-email.gif)](/support/wp-content/uploads/2012/10/edu_moodle_moodle-forgot-pass_moodle-forgot-username-password-confirm-email.gif) Next there will be an email sent called **Change Password Confirmation**. The email will look like the following Screen shot. There will be a link that resets the password for the login. Click the link.
6. [![moodle-forgot-username-password-confirm-email](https://www.inmotionhosting.com/support/wp-content/uploads/2012/10/edu_moodle_moodle-forgot-pass_moodle-forgot-username-password-change-pass.gif)](/support/wp-content/uploads/2012/10/edu_moodle_moodle-forgot-pass_moodle-forgot-username-password-change-pass.gif) Next there will be a page that says “Thank you for Confirming the change of Password”. Click **Continue**.
7. [![moodle-forgot-username-password-continue](https://www.inmotionhosting.com/support/wp-content/uploads/2012/10/edu_moodle_moodle-forgot-pass_moodle-forgot-username-password-admin-details-email.gif)](/support/wp-content/uploads/2012/10/edu_moodle_moodle-forgot-pass_moodle-forgot-username-password-admin-details-email.gif) Finally, an email called **Changed Password** will be sent with the Login information needed for logging into Moodle.

The next article will outline[ how to change the username and/or password](/support/edu/moodle/change-username-password-moodle/) for your Moodle Login.