InMotion Hosting Support Center

Joomla 3.0 includes a component called Messaging. This Messaging extension allows site Administrators and Super Users to send and receive private messages from within the Joomla administrative dashboard.

How to send a New Private Message

  1. Log into your Joomla 3.0 admin dashboard
  2. In the top menu, click Components, hover over Messaging, and then click New Private Message
  3. Fill out the details of your message and then click Send.

    writing-a-new-private-messageYou will see three fields: Recipient, Subject, and Message.

    Click the icon of a person next to Recipient, then click on the Name of the person you would like to send a private message to.

    Please note that private messages can only be sent to Administrators and Super Users!

    Type in a subject for your message, type the message itself, and then click the Send button in the top left of the page.


    After your new message has been sent

    email-notification-of-new-private-emailAfter sending a new message, the user the message was sent to will be sent an email to notify them of a new message. This email will not contain the message itself, but instead a link they can click on to view the message.

    This email will only be sent if the user has the notification of new message option set (see the info on configuration options at the bottom of this tutorial).


Reading Private Messages

How do I know if I have a new private message?

notification-of-new-message-showing-in-footerBesides email notifications (if you haven't disabled the setting), if you have a new private message, you'll see a notification of new messages in the admin dashboard footer. For example, if you look to the screenshot to the right, you can see towards the bottom that there is a number 1 with a mail icon next to it - notifiying you that you one one new message. Clicking this notification will bring you to a listing of all your messages.


How to read your Private Messages

  1. Log into your Joomla 3.0 admin dashboard
  2. In the top menu, click Components, hover over Messaging, and then click Read Private Messages
  3. private-message-listIf you have any private messages, you will see them in a list on this page.

    Joomla will show you the subject of the message, whether it has been read or is unread, who it was sent from, and when it was sent.

    To read a message, click on the subject of the message


  4. To reply to a private message

    If you would like to reply to the message that you are currently reading, click the Reply button in the top left of the page.

    On the next page, type in a message for your reply, and then click Send in the top left of the page.

Configuring Messaging Options

Each user has a few messaging options that they can configure just for themselves. Again, these are not global options, so if a user changes a setting described below, it will only affect their account, no one elses.

  1. Log into your Joomla 3.0 admin dashboard
  2. In the top menu, click Components and then click Messaging
  3. Click the My Settings button towards the top of the page
  4. Adjust the settings as you need, and then click the Save & Close button in the top left. We'll describe each of the settings below:

    Lock Inbox Lock your private message inbox.

    default: No
    Email New Messages Email me when a new private message arrives.

    default: Yes
    Auto-purge Messages (days) Automatically purge private messages after the given number of days.

    default: 7
Was this article helpful?
Continued Education in Course Joomla 3
You are viewing Section 34: 309: Joomla 3.1 Messaging Tutorial
Section 33: 310: Joomla 3.1 RSS Newsfeeds Component Tutorial
Section 35: 308: Using the Redirect Manager in Joomla 3.1

Joomla Community Google+ Hangout #3

June 3rd, 2014

Thank you @RustyJoomla for letting me speak on the Joomla Community Google+ Hangout!

Click here to watch!

Related Questions

Here are a few questions related to this article that our customers have asked:
Ooops! It looks like there are no questions about this page.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question

Support Center Login

Our Login page has moved, Click the button below to be taken to the login page.

n/a Points
2015-07-15 3:00 am

Hi Guys i need ur help.. how to show the full content in email? not the link

41,747 Points
2015-07-15 3:27 pm
Hello Lourdesyang,

Unfortunately your question is a bit vague. Where are you trying to show the email? If you're trying to do this in Joomla, can you explain exactly what you're trying to do? What version Joomla are you using? Give us a little more detail and we can try to give you clear answer.

If you're trying to use the plugin described in the article above and change its behavior, then you will need to contact the plugin author, or look for a different extension/plugin that can provide the functionality that you seek.

If you have any further questions or comments, please let us know.

Arnel C.
n/a Points
2014-12-08 4:14 am

How do I set the "Auto-purge Messages" to never?

31,093 Points
2014-12-08 11:36 am
Hello Pieni,

Thank you for your question. I spent some time researching this, and could not find a built-in way to set Auto-purge messages to never.

I did find an old post in the Joomla Forums, where they suggest "adding an incredibly high number ."

If you have any further questions, feel free to post them below.

Thank you,
n/a Points
2014-12-08 11:45 am

Thank you for your efforts John-Paul. I read somewhere that entering 0 might do the trick. Will be trying that later.

Post a Comment

Email Address:
Phone Number:

Please note: Your name and comment will be displayed, but we will not show your email address.

5 Questions & Comments

Post a comment

Back to first comment | top

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!