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In this tutorial:

In this guide we will show you how to set your MX records for SpamExperts. This will allow you to protect your email from being inundated by spam messages. We will also show you how to access the SpamPanel in cPanel, and disable (or bypass) the spam filter if you do not want to use it.

Note: You'll need to contact our live support to enable SpamExperts before continuing below.

What MX Records do I use?

The following are the correct MX Records to use for SpamExperts filtering service. Keep in mind Shared/Business, and Reseller accounts have different MX settings.

Business/Shared Accounts:
  • (10)
  • (20)
Reseller Accounts
  • (10)
  • (20)

How to Set your MX Records in cPanel

  1. Log into your cPanel.
  2. Click the MX Entry button.
  3. If you have multiple domains, select the one you want to modify from the drop-down menu. If you do not have multiple domains, skip to the next step.
  4. Ensure the Local Mail Exchanger option in the Email Routing section is checked. Click the Change button if necessary.
  5. Under Add New Record enter 10 in the Priority section, and in the Destination section (or "" if you are a Reseller). Then, click the Add New Record button.
  6. Under Add New Record enter 20 in the Priority section, and in the Destination section (or "" if you are a Reseller). Then, click the Add New Record button.
  7. You can then delete any other MX Records you see listed, by clicking the Remove link next to it.

How to Disable SpamExperts in cPanel

If you do not want to use this service, you can disable the SpamExperts filter by pointing your MX records elsewhere. For example, you can point them to, or This will allow you to continue hosting your mail on our server, but bypass the SpamExperts filter. Be sure to set your Email Routing to Local.

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Continued Education in Course Everything Email
You are viewing Section 9: How to Setup your SpamExperts MX records
Section 8: How to Transfer Email to your VPS
Section 10: How to use Apple Mail to Transfer Emails between Servers

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n/a Points
2018-07-26 4:17 pm

MX Records does not appear on the email section of my cPanel. Can you please help me troubleshoot this problem?

31,445 Points
2018-07-26 7:53 pm
First, ensure your domain is pointed to our nameservers, since MX records will not work if you are not hosting DNS here. Then, you can just create the MX records in cPanel if they are not there.

Thank you,

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