How to Modify the Spam Threshold Score Using the Spam Filters Settings in cPanel

The Spam Threshold Score is the limit that can be set to identify spam messages in your email account(s). When SpamAssassin is enabled, it assigns a score to each email based on how likely it is to be spam. If an email is given a score above the threshold, SpamAssassin will modify the header of that email to identify it as spam. The email header can then be used to filter spam away from your inbox, according to the settings configured in the Spam Filters plugin for cPanel. In this guide, you can learn how to modify the Spam Threshold Score.

Spam Threshold Score

  1. Log into cPanel.

  2. Under the Email section, click on the Spam Filters icon.

  3. Under the toggle switch labeled: Process New Emails and Mark them as Spam, there is a brief description of how SpamAssassin works. Click on the link at the end, Spam Threshold Score.

  4. Select a value from the Spam Threshold Score (required_score) drop-down menu.

    NOTE: The lower the Spam Threshold Score, the more strict the filter will be, resulting in the possibility of less spam appearing in your inbox. However, this may also cause more legitimate emails to be identified as spam (and possibly filtered away from your inbox).

    On the contrary, the higher the Spam Threshold Score, the less strict the filter will be, resulting in the possibility of fewer emails being falsely identified as spam. However, this may also cause more spam to appear in your inbox.

    The best way to determine which Spam Score is optimal for your email activity is to monitor the behavior closely while experimenting with various Spam Threshold Scores. For more assistance with this, be sure to check out our guide How to Choose an Effective Spam Threshold Score.

  5. Finally, click the Update Scoring Options button to save your new Spam Threshold Score.

Auto-Delete Spam Threshold Score

If the auto-delete feature is enabled in your Spam Filters settings, you can configure a separate Spam Threshold Score. If an email exceeds this score, the message will be automatically deleted.

  1. Log into cPanel.

  2. Under the Email section, click on the Spam Filters icon.

  3. Under the toggle switch labeled: Automatically Delete New Spam (Auto-Delete), click on Configure Auto-Delete Settings

  4. In the Auto-Delete Threshold Score field, enter the numerical value that you would like.

    WARNING: Email messages that are assigned a Spam Score higher than the value you set will be automatically deleted. Those email messages will not be able to be recovered. We recommend utilizing the Spam Box feature for filtering out spam.

    IMPORTANT: You can not set this score below the current Spam Threshold Score.

  5. Click on the Update Auto-Delete Score button to save your changes.

Congratulations! Now you know how to adjust the Spam Threshold Score used by SpamAssassin, which when combined with the configuration of your Spam Filters, can help identify emails that are spam and filter them away from your inbox.

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