---
title: "How to Edit BoxTrapper Confirmation Messages"
description: "As we continue our series on BoxTrapper, we will now show you how to edit your BoxTrapper Confirmation Messages in cPanel. This allows you to customize the blacklist, verify, verifyreleased, and..."
url: https://www.inmotionhosting.com/support/edu/cpanel/edit-confirmation-messages/
date: 2018-04-05
modified: 2021-08-16
author: "InMotion Hosting Contributor"
categories: ["cPanel"]
type: post
lang: en
---

# How to Edit BoxTrapper Confirmation Messages

As we continue our series on [BoxTrapper](/support/email/fighting-spam/boxtrapper), we will now show you how to **edit your BoxTrapper Confirmation Messages** in cPanel. This allows you to customize the *blacklist*, *verify*, *verifyreleased*, and *returnverify* messages. Below is a description of how these messages are utilized in BoxTrapper.

| **Message** | **Description** |
| --- | --- |
| Blacklist | This message is sent when a sender that is blacklisted by Boxtrapper sends you an email. |
| Verify | This message is sent the first time someone emails you and requires a reply to be whitelisted. |
| Verifyreleased | When a sender replies to the *Verify* message, this *Verifyreleased* message will be sent. It notifies them that they have been whitelisted. |
| Returnverify | This message is sent if someone replies to the *Verifyreleased* message. |

Now that you understand the purpose of each message, we will walk you through editing a confirmation message in BoxTrapper. In this example, we are modifying the *verify* message.

## Edit Boxtrapper Confirmation Messages

1. [Log into your cPanel](https://www.inmotionhosting.com/support/edu/cpanel/how-to-log-into-cpanel/).
2. [![](https://www.inmotionhosting.com/support/wp-content/uploads/2018/03/email_boxtrapper_configure-settings_cpanel-boxtrapper.png)](/support/wp-content/uploads/2018/03/email_boxtrapper_configure-settings_cpanel-boxtrapper.png)Click the **BoxTrapper** link in the *Email* section.
3. [![](https://www.inmotionhosting.com/support/wp-content/uploads/2018/04/email_boxtrapper_edit-confirmation-messages_edit-confirmation-messages.png)](/support/wp-content/uploads/2018/04/email_boxtrapper_edit-confirmation-messages_edit-confirmation-messages.png)On the *BoxTrapper Configuration* page click the **Edit Confirmation Messages** link.
4. [![](https://www.inmotionhosting.com/support/wp-content/uploads/2018/04/email_boxtrapper_edit-confirmation-messages_edit-verify-message.png)](/support/wp-content/uploads/2018/04/email_boxtrapper_edit-confirmation-messages_edit-verify-message.png)You will then see the *blacklist*, *verify*, *verifyreleased*, and *returnverify* messages listed. Click the **Edit** button next to the one you want to customize. In this example, we are editing the *verify* message.
5. [![](https://www.inmotionhosting.com/support/wp-content/uploads/2018/04/email_boxtrapper_edit-confirmation-messages_editing-verify-message.png)](/support/wp-content/uploads/2018/04/email_boxtrapper_edit-confirmation-messages_editing-verify-message.png)You can now edit the text of the message. Be sure to leave the “verify#%msgid%)” text in the subject. You should also leave any text enclosed in percentage signs (%) intact, such as “%if can_verify_web%”.
6. [![](https://www.inmotionhosting.com/support/wp-content/uploads/2018/04/email_boxtrapper_edit-confirmation-messages_save-boxtrapper-message.png)](/support/wp-content/uploads/2018/04/email_boxtrapper_edit-confirmation-messages_save-boxtrapper-message.png)Click the **Save** button.
7. [![](https://www.inmotionhosting.com/support/wp-content/uploads/2018/04/email_boxtrapper_edit-confirmation-messages_boxtrapper-changes-saved.png)](/support/wp-content/uploads/2018/04/email_boxtrapper_edit-confirmation-messages_boxtrapper-changes-saved.png)You will then see a message stating “*Your changes have been saved.*” Click the **Go Back** button if you want to return to the BoxTrapper message page and edit another message.

Congratulations, now you know how to **edit your BoxTrapper Confirmation Messages** in cPanel! In the next guide, we will show you how to whitelist, blacklist, and ignore email addresses in BoxTrapper.