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If you are a BoldGrid user using a VPS or Dedicated server, then you may need to go through the process of obtaining your BoldGrid Connect Key. Business level accounts using BoldGrid will generally have the key already added to their accounts when BoldGrid is installed for them. The Connect Key is available by logging into your Account Management Panel (AMP). The following tutorial will walk you through finding and using your Connect Key in order to activate your BoldGrid plugin.

How to Install the BoldGrid Plugin and use the BoldGrid Connect Key

NOTE: Make sure you have a copy of the Connect Key, you can view your Connect Key from your Account Management Panel (AMP).

  1. Login to the Dashboard.
  2. Plugins menu

    Click on Plugins in the menu at left.

  3. Add new plugin

    Click on Add New Plugins.

  4. If you have not already downloaded the plugin, then go to this URL for the latest version of the BoldGrid plugin. Make sure you save the file in a location that you can recall and access for installation in the steps below. You do NOT need to unzip this file.
  5. Upload plugins

    Click on Upload Plugin.

  6. Choose the zip file

    Click on Choose file in order to choose the BoldGrid plugin file that you downloaded earlier. This will upload the ZIP file to WordPress for installation.

  7. Click on INSTALL NOW

    Click on Install now to run the installation.

  8. Activate the plugin

    Click on ACTIVATE in order to activate the plugin.

  9. Boldgrid Connect key check

    When the plugin activates, you will see a field at the top of the page appear that gives you instructions on using the Connect key. Click on the field, paste in the key, then click on Submit. This will complete the BoldGrid installation.

For more official BoldGrid documentation, please visit

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Continued Education in Course Installing BoldGrid
You are viewing Section 6: How to Install BoldGrid with the Connect Key
Section 5: Introduction to BoldGrid Powered by WordPress
Section 7: How to get to Your BoldGrid Connect Key in AMP
n/a Points
2017-08-03 8:30 am

When pressing Upload Plugin and Choose file. I am unable to choose the downloaded folder. When dragging the folder the installation does not work. It does not look like the folder is .zip on my Mac

31,539 Points
2017-08-03 12:33 pm
The plugin should definitely be a .zip file. If not, I recommend downloading it again with the link in "Step 4" above.

If your problems persist, I recommend following our WordPress Troubleshooting guide.

Thank you,
n/a Points
2017-07-23 4:53 pm

Just moved to Inmotion from Hostgator.Hostgator had super easy to use site builder. No tech girations needed. I cant get boldgrid to install at all on IM hosted sites, just keeps "loading"...not sure I made the right choice in this builder should be super easy and fast...waiting for tech support to install it.

13,821 Points
2017-07-24 8:36 am
Thanks for the feedback! Typically BoldGrid is a one click install from inside AMP. This is a manual tutorial but if you're not on a VPS or Dedicated server you shouldn't need it.
11,000 Points
2017-03-07 7:02 pm
n/a Points
2017-03-07 3:14 pm

I'm getting this error when trying to Activate BoldGrid:


Warning: call_user_func_array() []: First argument is expected to be a valid callback, 'Boldgrid_Inspirations_Attribution_Page::on_deactivate' was given in /home/nutrit13/public_html/wp-includes/class-wp-hook.php on line 298



BoldGrid Inspirations requires PHP 5.3 or greater.
n/a Points
2017-03-06 5:44 pm

I'm having issues with simply getting Boldgrid to complete the install.  Once i click on install Boldgrid within the panel, it says "installing Boldgrib but after 2 1/2 it displays the same status, whats the deal? I havent even made it to issues mentioned above.  Please Help! 

43,761 Points
2017-03-06 6:27 pm
Are you stuck specifically on step 7? I am not able to duplicate any installation error. I would try to deactivate and delete the BoldGrid plugins and try again. This should work right away. If you are still getting errors, it may be something account or server specific. In that case, be sure to contact Live Support so they can walk you through and see if there are any anomalies.
n/a Points
2016-12-17 1:16 pm

I installed the boldgrid and activated the plugins, but I can't find anywhere to insert the BoldGrid Connect Key.  I didn't get a pop up at all. 

Also, the installation was done from AMP panel and I transferred a Joomla site via FG, which seemed to be successful, but is not showing in the live site.  All the files and pages are there in the backend, but not on live site or front end.

43,761 Points
2016-12-19 4:43 pm
If the installation was done via AMP, the key should have already been inserted, so you will not see the popup to do so again.
n/a Points
2016-11-30 6:09 am

I installed BoldGrid following the instructions above. When I tried to activate it, I got the following error.

"Warning: require(/home/*****/public_html/*****/wp-content/plugins/boldgrid-inspirations-master/pages/templates/restrict-direct-access.php): failed to open stream: No such file or directory in /home/*****/public_html/*****/wp-content/plugins/boldgrid-inspirations-master/boldgrid-inspirations.php on line 26"


How can I fix the error?

Thanks for your help!

42,829 Points
2016-11-30 10:21 am
Hello KC,

Sorry for the problem with the installation directions. The location of the plugin download has changed. The actual URL used is this one: Plugin download only.

You should be able to complete the installation using that download. If you continue to have problems, please let us know immediately.

Kindest regards,
Arnel C.
n/a Points
2016-03-02 5:41 am

i get the followin error when trying to access the WrodPress dashboad. please help The requested URL /wp-admin was not found on this server.

Apache/2.4.18 (Unix) Server at Port 80

42,829 Points
2016-03-02 10:17 pm
Hello Webkitso,

Sorry to hear that you're having a problem with accessing the WordPress site. As per the error message, the URL you're trying to use is not being found on the webserver. If you are a customer of InMotion, please provide us more information on the domain name and then we can investigate it further. Otherwise, you may need to speak with your current hosting service support in order to find out what's going on with the website.

If you have any further questions or comments, please let us know.

Arnel C.
n/a Points
2016-02-09 10:28 am

Hello John

I have a reseller account and i wanted to install Boldgrid. I followed those instuction, but I cann't install that. I bought the Inmotion Reseller Hosting because of the Boldgrid and Softaculus. 

11,000 Points
2016-02-09 11:18 am
Sorry to hear you're having trouble. Are you getting a specific error? Or is there are a part of the process where you keep getting stuck?
n/a Points
2015-12-31 12:09 am


I'm trying to install boldGrid but I get an Error 500 message when I click on the "add plugin" link through the Wordpress dashboard.  Why is this?



31,539 Points
2015-12-31 12:59 pm
Hello adam,

Thank you for contacting us. I recommend checking your .htaccess file. This is often the cause of 500 errors.

Next, as a test try changing your PHP version.

Thank you,

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