InMotion Hosting Support Center

The BoldGrid Backup plugin works with email notifications that work either with phpMail with no authentication or using an SMTP mail plugin using authentication. Due to heightened security practices, the phpMail option is often blocked. So, if you are using the BoldGrid Backup plugin, it is recommended that you use SMTP authentication to make sure that your notifications are being received.

Information on the Email used by the BoldGrid Backup

The BoldGrid Backup plugin uses the following format for its notification emails:

`$headers = 'From: ' . $site_title . '<' . $admin_email . '>' . "\r\n" . 'X-Mailer: PHP/' . phpversion() . "\r\n";

$status = wp_mail( $admin_email, $subject, $body, $headers );`

The email notification does pass the admin email as the "From" address.

Recommendation for BoldGrid Backup Notifications

Though the phpMail option for sending notifications does work, it unfortunately was made before security issues were as much of a concern as they are at this time. Most mail servers now require SMTP authentication in order for mail to be properly delivered. Here are a few plugins that you can apply to WordPress in order to use SMTP authentication:

You now have enough information to help prevent your BoldGrid Backup notifications from being blocked due to lack of authentication.

Related Questions

Here are a few questions related to this article that our customers have asked:
Ooops! It looks like there are no questions about this page.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question

Support Center Login

Our Login page has moved, Click the button below to be taken to the login page.

Post a Comment

Email Address:
Phone Number:

Please note: Your name and comment will be displayed, but we will not show your email address.

0 Questions & Comments

Post a comment

Back to first comment | top

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!