InMotion Hosting Support Center
doug4350 asks: Hi inmotion hosting team, I have a simple site with static content created in OpenCMS - a landing page and a couple of page links branching off. I&#...
1 Answer
Asked 2019-04-23 12:55 am EST
ch asks: I just changed my plan from a 'launch' one to a "WP" one. And I'm really satisfied! But I terribly miss AWSTAT (which is not...
1 Answer
Asked 2019-04-21 08:41 am EST
gumstic asks: Hi I'm trying to add a new property url to Google Console. I add the DNS TXT record to my domain DNS zone editor and copy the code generated fr...
1 Answer
Asked 2019-04-18 06:16 am EST
Przzz asks: Hi, i just purchased your "Power" Shared hosting plan I called the sales departament to verify my account, everything went ok but then i go...
1 Answer
Asked 2019-04-10 02:23 pm EST
InMotionFans asks: I work with a client account ************************** Connected script from virusdie.com But the script does not work "requests for external ...
1 Answer
Asked 2019-04-10 02:27 am EST
rocky42 asks: I have the "info@" account just started. Have received and sent emails. When trying to get into SpamExperts, I enter the domain (several tim...
1 Answer
Asked 2019-04-03 06:38 am EST
whmeade10 asks: How do I forward from one domain to another? I have an old website that when users put in that address it forwards them to the new website. This sho...
1 Answer
Asked 2019-03-29 10:26 am EST
InMotionFans asks: The emails appear to come from my own email account, and claim the hacker has my password. They want either money or Bitcoin. I have changed my emai...
1 Answer
Asked 2019-03-28 06:05 pm EST
fblittle asks: I want to change my Theme from the Enfold Theme that I am now using to using the DIVI theme, however, it requires me to re-write each page if there is...
1 Answer
Asked 2019-03-27 02:34 pm EST
fblittle asks: I want to change my Theme from the Enfold Theme that I am now using to using the DIVI theme, however, it requires me to re-write each page if there is...
1 Answer
Asked 2019-03-27 02:34 pm EST
gmarticorena asks: Hi today I purchased this server sistemadeenvio.info (sistem26) and I want to use the 2 hour free managed support. Please do this (in this order) ...
1 Answer
Asked 2019-03-27 11:04 am EST
InMotionFans asks: My site has been going down multiple times per day. Read time out. I have also noticed a slow loading issue. I wanted to open a ticket but not su...
1 Answer
Asked 2019-03-22 03:32 pm EST
10_ray asks: Email sent to @yahoo addresses are being returned to our inbox. Other domains can receive our emails just fine.
1 Answer
Asked 2019-03-15 03:59 am EST
Tango69 asks: I installed Mautic and use Thrives (Wordpress Plugin) on a other host. After setup the API connection I could use the Thrive Optin builder in coorp...
1 Answer
Asked 2019-03-13 09:53 am EST
usmanab1 asks: when i installed the pretashop its shwoing showing these errors (1)Fileinfo extension is not enabled (2) Intl extension is not loaded (3)Instal...
1 Answer
Asked 2019-03-05 04:48 am EST
wael.inotek@gmail.com asks: Once I created my new hosting account I tried to install Concrete 5 and I got the following error: "Required PHP extension not found : mcrypt&qu...
1 Answer
Asked 2019-03-01 07:30 pm EST
lh536 asks: Hi, is it possible to change the default cPanel username? How can I change it? Thank you!
1 Answer
Asked 2019-02-12 03:41 pm EST
AMPOLMOVINGINC asks: Customers send us emails using the contact form on our website. When I receive it in my mailbox and I click on "reply" it automatically tri...
1 Answer
Asked 2019-02-09 02:42 pm EST
makingtheimpact asks: I haven't managed a dedicated server like this before, I only have experience with shared hosting, so please excuse my newbieness. There is n...
1 Answer
Asked 2019-02-07 12:10 pm EST
lbox asks: I cannot access any Webmail accounts. After trying to access all of the accounts, we were welcomed by an 404 error page for each. We recently added th...
1 Answer
Asked 2019-01-31 03:30 pm EST
nico@comsys.co.za asks: when i click http://biz254.inmotionhosting.com/plus my username, i get this warning: connection aborted because it was infected with URL:Phishing warn...
1 Answer
Asked 2019-01-23 11:36 am EST
cdbunch asks: I want to register a .world domain name and use it with my Inmotion server. I know that Inmotion does not directly support .world domains. Can you exp...
1 Answer
Asked 2019-01-22 12:14 pm EST
retail50 asks: i setup a subdomain yesterday and i know it says can take upto 24hrs, its almost that now and its still not showing online ?
1 Answer
Asked 2019-01-21 04:55 pm EST
rick85251 asks: Hello, I notice my email filters and whitelist does not seem to work well. I consistently see emails ending up as identified as spam even though I h...
1 Answer
Asked 2019-01-12 09:53 pm EST
milan1405 asks: How i can make image slider and banner in prestashop 1.7?
1 Answer
Asked 2019-01-10 08:35 am EST
shya asks: Hi I registered at at InMotion Hosting and activated the link as requested. However, I could not be able to access through "AMP LOGIN". It ...
1 Answer
Asked 2019-01-10 05:52 am EST
eanllc asks: When I purchased my domain account, one of the options was Website Builder. Now that this is defunc, where is my free website builder type software?...
1 Answer
Asked 2019-01-07 02:58 am EST
maarteno asks: I can access the domain name with the files in public_html via http://vps####.inmotionhosting.com/~[cpanel username]/ If i add a domain, say example ....
1 Answer
Asked 2018-12-26 04:30 pm EST
Fred24 asks: I cannot make successful log in, after i input my Username and pasword- The Log in is invalid appear on the screen. I am using Phone and desktop to ac...
1 Answer
Asked 2018-12-24 07:21 am EST
CBranco asks: Hello, I am a inmotion hosting customer with a reseller hosting plan. I would like to turn on PHP output buffering. Can I do it at the cpanel or W...
1 Answer
Asked 2018-12-04 04:04 pm EST

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