InMotion Hosting Support Center
buenap6 asks: Hello! I believe I need to add a PTR record for our domain name as well as for our onsite server that also sends mail out for certain purposes (librar...
1 Answer
Asked 2017-01-24 01:00 pm EST
InMotionFans asks: Hello, everyone. Two weeks ago, I noticed high load on my server. By filtering the processes I can see that the process that is most repeated is: ...
1 Answer
Asked 2017-01-24 12:38 pm EST
Twerpy asks: I've installed (with Softaculous) the Boonex Dolphin platform and I am having trouble using it's uploaders. It has been suggested by their s...
1 Answer
Asked 2017-01-24 05:28 am EST
InMotionFans asks: My Joomla-based site has been quarantined. How can I get access (read, copy, download in readable form) to the content through File Manager or otherw...
1 Answer
Asked 2017-01-23 04:19 pm EST
InMotionFans asks: Under "Existing Domain Transfers" I see the status "Error" with no additional information provided besides "contact us for he...
1 Answer
Asked 2017-01-23 11:43 am EST
jsibley asks: I tried to install jsmin using the PECL installer in WHM and received these errors: ownloading jsmin-2.0.1.tgz ... Starting to download jsmin-2.0....
1 Answer
Asked 2017-01-23 10:38 am EST
InMotionFans asks: Follwing is the error which pops up when I type the required details. FireFTP 2.0.28 'Nature Boy' designed by Mime ?uvalo in Croatia ...
1 Answer
Asked 2017-01-23 10:28 am EST
InMotionFans asks: Hi, I have bought a reseller account with you. I am checking DNS settings of my reseller domain at and it shows error - Reverse MX ...
1 Answer
Asked 2017-01-23 03:23 am EST
InMotionFans asks: Suddently getting several of the following warnings on my site. Did a google search and MANY other sites have the same problem: Warning: date() [funct...
1 Answer
Asked 2017-01-21 12:20 pm EST
InMotionFans asks: current url The rewritten URL: http:...
1 Answer
Asked 2017-01-21 05:23 am EST
mSeifried asks: Hello, First, I tried to submit a ticket but when I hit submit nothing happens, I even checked for sent packets and nothing. I was wondering if...
1 Answer
Asked 2017-01-20 04:43 pm EST
InMotionFans asks: Login and then try to open Domains so I can get Wordpress installed, will not let me and tells me error.
1 Answer
Asked 2017-01-20 02:04 am EST
InMotionFans asks: Some pages do not appear at all, instead there are black diamonds with question marks and other characters. Other pages appear okay except for random ...
1 Answer
Asked 2017-01-19 01:58 pm EST
InMotionFans asks: I tried to log in to, but all of my accounts are currently suspended. That's why the login is now locked and blocked for good, the si...
1 Answer
Asked 2017-01-19 10:44 am EST
InMotionFans asks: I've got a little problem with the left padding of my headings and paragraphs. there always seems to be a little left padding on every page wi...
1 Answer
Asked 2017-01-19 10:26 am EST
InMotionFans asks: hi as you see the website www.*************.com, the first page is showing up the ip address and other pages are showing 404 error. even i made a s...
2 Answers
Asked 2017-01-19 09:02 am EST
InMotionFans asks: I created my website then I updated wordpress and all the themes and plug ins. This totally ruined my website. So tech support restored my website a...
1 Answer
Asked 2017-01-19 07:03 am EST
InMotionFans asks: Hello. Please how to transfer a site from local computer to a hosting account ? Thanks.
1 Answer
Asked 2017-01-18 06:43 pm EST
InMotionFans asks: On Tuesday, the InMotion Rep I was on the phone with was assisting with an issue where we couldn't run a full cpanel backup. He said it was a kno...
1 Answer
Asked 2017-01-18 04:44 pm EST
InMotionFans asks: I have one domain name registered with inmotionhosting already. I now want to change that domain name. I've already purchased the new one from na...
1 Answer
Asked 2017-01-18 02:52 pm EST
davidczaya asks: Hello and thanks for providing this support forum. I am considering purchasing an SSL certificate. I cannot locate an answer to a question I have and ...
1 Answer
Asked 2017-01-18 12:47 pm EST
InMotionFans asks: I would like to be advised when it's my clients birthdays. How can I do that ?
1 Answer
Asked 2017-01-18 12:08 pm EST
InMotionFans asks: How do I automatically forward a copy of all sent email, so that each time I send an email a copy will automatically be forwarded to a designated emai...
1 Answer
Asked 2017-01-18 11:14 am EST
WVOz1970 asks: I am a reseller and have multiple domain/accounts that I support. How can I get BoldGrid keys for my clients? I want to be sure they are getting sup...
1 Answer
Asked 2017-01-18 09:28 am EST
InMotionFans asks: when i try to install new theme in opencart but after that in module theme control panel not opened get fatal error call to a member function ...
1 Answer
Asked 2017-01-18 08:56 am EST
InMotionFans asks: My forms were working correctly but they aren't working anymore and not sure why. I created a new form and tested it and received an application ...
1 Answer
Asked 2017-01-18 07:54 am EST
InMotionFans asks: I wanted to know how to move the logo site title into the center above my menu like how the diced theme has it. How can I move it with messing up how ...
1 Answer
Asked 2017-01-18 05:49 am EST
InMotionFans asks: Hi, I have two pages with same no of GET variables..URLs when no rewrite rule is being followed are
1 Answer
Asked 2017-01-18 04:29 am EST
InMotionFans asks: why I can't upload an under construction page at my new domain
1 Answer
Asked 2017-01-18 12:47 am EST
InMotionFans asks: On 1/18/17, 12:26 AM, "Mail Delivery System" <> wrote: This message was created automatic...
1 Answer
Asked 2017-01-17 11:39 pm EST

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