InMotion Hosting Support Center
InMotionFans asks: When I try to install wordpress in order to create my new website, it says that it is already installed and I must delete it first. Need help on delet...
1 Answer
Asked 2017-04-24 02:06 pm EST
hillhouse asks: How do I setup AVG Antispam remote filtering service on my hosting account? I changed the MX to remote and put in the proper MX records for AVG. I...
1 Answer
Asked 2017-04-24 01:02 pm EST
InMotionFans asks: hello, I find it strange that chat representatives are asking for a password for validation. This is an indication that passwords are stored in clear...
1 Answer
Asked 2017-04-24 11:51 am EST
InMotionFans asks: I am running a website, WP, using onetime pro theme. Every time I try to create a hyperlink out of text, by using a shortcode (button), or HTML parame...
1 Answer
Asked 2017-04-24 08:33 am EST
InMotionFans asks: Hello! I am not need domain 2017-04-23 00:03:23 An automatic payment was made from my card: $14.99 IMH-314-797007-7 1 @ $14.99 - Domai...
1 Answer
Asked 2017-04-24 02:58 am EST
InMotionFans asks: I'm planning to migrate from my current host (pair Networks) to inmotion. I'm not a tech guy. Will there be any live/direct assistance dur...
1 Answer
Asked 2017-04-23 08:48 pm EST
InMotionFans asks: I have made no changes to the blog and its been working fine until yesterday, I still can log in and type the posts out, then when I click publish or ...
1 Answer
Asked 2017-04-22 01:09 pm EST
evdsupport asks: I need help changing my primary domain. You just moved a website over from a previous web host for me, but it got moved into the primary domain spot ...
1 Answer
Asked 2017-04-22 07:43 am EST
ccrowhurst asks: Hi, I am trying to setup a new domain on my server (mainsite the new domain is It is pointing at a Wordpr...
1 Answer
Asked 2017-04-21 08:51 am EST
gadget788 asks: Hi, I have created a new sub domain for my site via the main dashboard 3 days ago, created the subdomain in Cpanel and also created the Redirect in Cp...
1 Answer
Asked 2017-04-21 08:25 am EST
InMotionFans asks: I have previously used a plugin, Youst, for sitemap generation. Didn't work for me and ended up getting two errors on my Google console for &quo...
1 Answer
Asked 2017-04-21 07:43 am EST
InMotionFans asks: Hello, After forwarding the domain ( to Shopify's IP address, I realize that my email ( on InMotionHosting does ...
1 Answer
Asked 2017-04-21 05:12 am EST
InMotionFans asks: Please tell me how to install rockmongo database in Go Daddy Server
1 Answer
Asked 2017-04-21 04:26 am EST
InMotionFans asks: Hello, I have a situation where I corrected a PHP document onto Dreamweaver and when I replaced the document onto the file manager it didn't cha...
1 Answer
Asked 2017-04-20 01:23 pm EST
InMotionFans asks: I have one menu item but above and below it there are this widget arias. They are empty but take up space so my page around the menu is tall
1 Answer
Asked 2017-04-20 05:44 am EST
InMotionFans asks: This is an example of the e-mails: "-2017-04-19 11:19:01-- Resolving Con...
1 Answer
Asked 2017-04-19 05:54 pm EST
VAULT asks: I am having an issue with my prestashop store. When a customer goes to add a new address it takes them to the page where the form usually resides but ...
1 Answer
Asked 2017-04-19 01:35 pm EST
GARA asks: Hello , I'm working on REST APIs and calls in an internship. I tried to use the Twitter API to post a tweet using REST calls and methods. For t...
1 Answer
Asked 2017-04-19 11:09 am EST
hillhouse asks: I just moved my site here and I got some bounced emails saying the DNS was on some blacklists. Can you get it removed? Here's the bounced email ...
1 Answer
Asked 2017-04-18 02:26 pm EST
drude asks: I am still having problems with my drupal 7 site not saving changes I try to make to products. I do have copies of the error message and would like s...
1 Answer
Asked 2017-04-18 01:36 pm EST
InMotionFans asks: While trying to set up my G-Suite to re-route my website email through gmail, I followed the G-Suite instructions instead of the InMotion ones and the...
1 Answer
Asked 2017-04-18 10:21 am EST
drude asks: I have a Drupal 7 site. Changes I make to some products will not save. Also, when I go into the store/products/all product variations area of the si...
1 Answer
Asked 2017-04-18 08:22 am EST
InMotionFans asks: After fixing "Error 500 - Internal Server Error" by renaming my htaccess file . It solved But after that I get "Error 404 - Not Fo...
1 Answer
Asked 2017-04-17 10:59 pm EST
InMotionFans asks: Yesterday, I ordered a domain name. I filled up all the required fields. Click on the review my order then clicked on checkout. But nothing happened i...
1 Answer
Asked 2017-04-17 06:58 pm EST
InMotionFans asks: not able to login to my prestashop back office ,
1 Answer
Asked 2017-04-17 12:20 pm EST
InMotionFans asks: How do I recover my File Zilla Credentials? Have had a hard drive crash and unfortunately have lost some supporting documentation.
1 Answer
Asked 2017-04-17 08:43 am EST
InMotionFans asks: my site is down "Error 500 - Internal Server Error" / when will it be fixed?
1 Answer
Asked 2017-04-16 09:38 pm EST
InMotionFans asks: i'm using mysql workbench6.3 and for the past few weeks i'm having trouble to connect to the mysql server.
1 Answer
Asked 2017-04-16 10:30 am EST
stanlog asks: Want to install SSL certificate without Dedicated IP. Please let me know if the server is SNI compatible. Can you please activate if inactive. Tha...
1 Answer
Asked 2017-04-16 02:53 am EST
futuretube99 asks: hi,inmotionhosting support and everyone: the first thing I want to know is,what type of WHMCS license I get in my reseller hosting? one th...
1 Answer
Asked 2017-04-16 02:24 am EST

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