InMotion Hosting Support Center
puchok asks: I have a domain and addon domain in the same shared account (business Power), I want to migrate both sites to separate accounts under Reseller Hosting...
1 Answer
Asked 2018-04-14 11:59 am EST
nttgroup asks: Hello. I use CMS Bitrix on this hosting. The CMS system check found a problem: pcre.recursion_limit (check_pcre_recursion): Fail. The CMS support advi...
1 Answer
Asked 2018-04-13 07:13 am EST
Schanche asks: Do you allow for the installation of python packages on shared hosts? If not as a global installation, then can a virtual environment be created for ...
1 Answer
Asked 2018-04-11 04:28 am EST
jatrahul68 asks: I have an Inmotion Hosting account and I also have a Wordpress business account . So how can I get the url off from the hosting and poi...
1 Answer
Asked 2018-04-09 01:47 am EST
digitalgsmp asks: Homepage call to action has h2 text which looks great on desktop or tablet, but creates scrollbar at bottom of page when viewed on smart phone. h3 is ...
1 Answer
Asked 2018-04-02 04:00 pm EST
nocloset asks: When I view my website on my phone (or on a browser that is set to a narrow enough width that the nav menu is replaced by the toggle navigation button...
1 Answer
Asked 2018-03-27 01:44 pm EST
jlucas44 asks: Hello, we currently have another website on Squarespace. Since squarespace does not support databases and advanced coding, we need to run the PHP off ...
1 Answer
Asked 2018-03-23 04:39 pm EST
fiedler asks: What needs to be done to set up a VPS server for Magento 2?
1 Answer
Asked 2018-03-23 02:14 pm EST asks: I'm trying to install Passbolt via ssh but i keep getting the error: PHP Gnupg library is not installed. How do i install PHP gnupg on my server....
1 Answer
Asked 2018-03-23 08:21 am EST
JeremyL asks: My company does not use Exim, but resides on shared hosting and have very limited control on what services are run on that host. The platform is curr...
1 Answer
Asked 2018-03-15 03:46 pm EST
awaken24 asks: It used to be that I could go to the cPanel link on the WHM home page, and get logged into the cpanel for any of my domains by selecting from a drop-d...
1 Answer
Asked 2018-03-15 01:44 am EST asks: Good afternoon, I have my sites installed in WordPress, today I wanted to login with the username and password but I could not do it with any I must d...
1 Answer
Asked 2018-03-14 03:26 pm EST
LilPeck asks: Here is why myself and many of your other clients need our SSL certificates updated: "Google will distrust all existing Symantec SSL certifica...
1 Answer
Asked 2018-03-13 04:34 pm EST
southsidevacuum2 asks: I am Using Presta shop And when I Push the the save button the changes don't save even though I get a Message that says setting saved
1 Answer
Asked 2018-03-13 01:50 pm EST
assamsidibapa asks: Dear All, Please provide instructions to change WHM password. THank you
1 Answer
Asked 2018-03-11 10:16 am EST
tom.a.gill asks: I have recently uploaded my first video via ftp. I put it where all my pictures previously uploaded are. When i go to add media, the video does not sh...
1 Answer
Asked 2018-03-08 11:01 am EST
tom.a.gill asks: Sorry but i am very new at this and my wording may not be correct. I have recently purchased my first domain and webhost set up. Ever. Im building my ...
1 Answer
Asked 2018-03-08 10:56 am EST
InMotionFans asks: Hi guys, I tried using my google adwords code and returned the message that it is invalid for my home country and my yahoo code is giving an invalid ...
1 Answer
Asked 2018-03-07 02:11 pm EST
whargoul asks: I go into the scripts in softaculous and the only one it shows is BoldGrid and no other scripts.. and I try to install a script (phpBB or WordPress) i...
1 Answer
Asked 2018-03-04 02:21 pm EST
mfigrs asks: A user has granted me cPanel access to her account. I've got the "welcome to ???.com !" email with a password reset link. I used that t...
1 Answer
Asked 2018-03-04 09:49 am EST
helpinghand asks: Why are you playing games with my account? why am I getting this error on registration Error 406 - Not Acceptable Generally a 406 error is caused bec...
1 Answer
Asked 2018-02-12 10:36 am EST
InMotionFans asks: Hi, You have raised a support ticket on my behalf to upgrade the OS version on my server so that FREE SSL can be installed on my server. Please let...
1 Answer
Asked 2018-02-12 05:01 am EST
playingspree asks: I want to keep my main site as is: Then I want to have my shopify store pointing to I've se...
1 Answer
Asked 2018-02-09 03:40 pm EST
MagosND asks: I have a new email that was setup successfully however, when I try to email it to test it, I get the following response. The response was: 550 No...
1 Answer
Asked 2018-02-08 07:41 pm EST
jarasunshine asks: All of the pages are showing up on the main header of my website ( instead of having a main menu with drop down sub headings like I ha...
1 Answer
Asked 2018-02-08 09:51 am EST
phalcon asks: I have two reseller account both are the same nameserver. Im planning to delete DNS zone file from other account then create to another account. Tha...
1 Answer
Asked 2018-01-31 03:23 am EST
10_ray asks: Quick question: How can I add/import my yahoo and gmail accounts into my own email so that I can check all my emails in one account? Thanks
1 Answer
Asked 2018-01-29 01:26 am EST
tully asks: We currently have a live website hosted on InMotion. We have created an add-on domain and would like to copy the existing website and the database to ...
1 Answer
Asked 2018-01-23 02:29 pm EST
LooseThreads asks: My current InMotion site is all html-coded. I want to build a new site with WordPress to replace it. After building/testing, I want to exchange it for...
1 Answer
Asked 2018-01-22 06:20 pm EST
Steace asks: I try to pay for the next year because my plan is ending soon and I don't got any of the rebate that are on the main page of Inmotion Hosting. Is...
1 Answer
Asked 2018-01-21 05:36 pm EST

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