InMotion Hosting Support Center
jenia asks: When I travel with my phone and check email I get: Cannot Get Mail "" is not responding. Verify that you ha...
1 Answer
Asked 2018-01-16 11:12 pm EST
stsIT asks: I need to be able to write out past my /home/ directory on my server however, when I try to allow the necessary permissions, my server throws a 500 er...
1 Answer
Asked 2018-01-16 04:42 pm EST
InMotionFans asks: I've successfully accessed my server via SSH, but I noticed that only python 2 appears to be installed. (python --version returns "Python 2....
2 Answers
Asked 2018-01-16 10:54 am EST
Brukuland asks: Testro T3 is the genuinely normal that every male goes over divergent sorts of challenges throughout his life. Some may be expansive, and some may be ...
0 Answers
Asked 2018-01-16 01:29 am EST
ivyloo asks: I am unable to setup email account on a NEW laptop using Outlook 2016. I check repeatedly all config settings are as per info from cpanel, yet failed...
1 Answer
Asked 2018-01-12 06:38 pm EST
bekitts asks: USING DEFAULT BOOTSTRAP PRESTASHOP THEME.........NOT A PURCHASED THEME, JUST THE STANDARD ONE. Problem with known problem. Created a new item (Larg...
1 Answer
Asked 2018-01-10 05:12 pm EST
TonyBenedetti asks: Just testing ... Earlier today I submitted a question (twice) and they have never appeared. In both cases, the "search" process never fini...
1 Answer
Asked 2018-01-10 01:34 am EST
TonyBenedetti asks: There seems there is an inconsistency between the SSH and HTTP services. HTTP pays attention to php.ini -- but php.ini is ignored by the server that...
1 Answer
Asked 2018-01-09 08:14 pm EST
ftorletti asks: Hi, I need specific information for access to the server by ssh. using the account username and shared IP Address, it returns this error "port 2...
1 Answer
Asked 2018-01-09 10:07 am EST
jeffm5690 asks: I am unable to send emails directly from my hosted webpage. I can send and receive emails to and from my domain but not from the hosted page. Am I m...
1 Answer
Asked 2017-12-30 10:45 am EST
bekitts asks: I'm back guys. I was deployed overseas but I'm back and have a new website. I remember how awesome the Open Cart techs were. I am learnin...
1 Answer
Asked 2017-12-29 08:44 am EST
wchackettstown asks: The system failed to read up to 16 KB from a file handle because of an error: Connection reset by peer
1 Answer
Asked 2017-12-28 11:49 am EST
Sweetoro asks: Hi, I have not renewed hosting. I would like to know if you can recover the backups of the db associated with the following websites: articolivari...
1 Answer
Asked 2017-12-27 06:56 am EST
Aeskimo asks: Hi, I am currently setting up web store for my domain and was told that we require a Dedicated SSL to work with our payment gateway and...
1 Answer
Asked 2017-12-25 04:09 am EST
InMotionFans asks: When I enable the free SSL does it add it for the main domain and all addon domains? Right not it is not showing up properly, but I do not yet have t...
1 Answer
Asked 2017-12-20 09:27 am EST
serdar asks: Hello. I recently installed phpbb ona sub domain and installed a theme on it. I am trying the notification features but no email notification is being...
1 Answer
Asked 2017-12-16 01:45 am EST
jdahlstrom68 asks: Hi, I've redesigned my website and I'm trying to set up a few redirects and they're not functioning. I'm doing it through cPanel, ...
1 Answer
Asked 2017-12-13 10:28 am EST
HHI_Golf_Guy asks: I had our WP multisite running on xampp and I had change my PC hosts file so that I could build, test, and run the domain and sub domain on my PC with...
1 Answer
Asked 2017-12-11 11:48 pm EST
InMotionFans asks: I've successfully added a 2nd domain and installed Wordpress. I've pointed the nameservers to InMotion and now need to login to the admin pa...
1 Answer
Asked 2017-12-11 05:11 pm EST
heberHosting asks: Hello Team, Please Note that doesn't work and it shows me an error "HTTP ERROR 500", but the Back Office is working u...
1 Answer
Asked 2017-12-11 09:28 am EST
bootiful5 asks: just upgraded to Reseller. Go to install WHMCS and says Installed. But cannot find. Not in Softaclous list of installed. ?? so cannot uninstall/instal...
1 Answer
Asked 2017-12-10 04:42 pm EST
amparose asks: I have a VPS account and would like to set up and use SFTP for all the cpanel accounts created. How is this possible? I read on a post somewhere that ...
1 Answer
Asked 2017-12-09 09:27 am EST
Prónay asks: I paid for the renewal of my still-working, still-valid SSL with Thawte just now. Do I need to do anything else such as generate/install a new CSR? Or...
1 Answer
Asked 2017-12-04 10:24 am EST
neginp5 asks: A message that you sent was rejected by the local scanning code that checks incoming messages on this system. The following error was given: Thi...
1 Answer
Asked 2017-12-03 06:16 am EST
Cojima asks: I don't want to renew my primary domain and I don't have another domain currently registered with InMotion (I have initiated a domain transf...
1 Answer
Asked 2017-12-03 01:57 am EST
shiggy asks: How can I log into BoldGrid to start (re)building my site before my domain transfer is completed?
1 Answer
Asked 2017-12-02 10:55 pm EST
alexblankchat asks: New customer trying to access Cpanel and other services from AMP, but whatever I click I get this error message: Your connection is not private ...
1 Answer
Asked 2017-12-01 04:25 am EST
shiggy asks: How can I log in to WP to start work on my site before the domain transfer is completed?
1 Answer
Asked 2017-11-30 11:55 pm EST
cheesydoodles asks: Hello, I am wondering if anyone has had this issue and what can be done to resolve it. I have a customer with a monthly paypal payment and the IPN ur...
1 Answer
Asked 2017-11-30 02:11 pm EST
moodler asks: We have 4 moodle installations (3.3 and 3.4) on a Pro Plan and were running into a resource crunch when more number of users signed in. Since then we ...
1 Answer
Asked 2017-11-29 10:53 pm EST

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