InMotion Hosting Support Center
sativen asks: Is there a way, using any of the webmail options, to automatically cc someone else when I respond any message?
1 Answer
Asked 2017-07-21 03:26 pm EST
joetuc5 asks: Hi - between my "Inbox" and "Sent" folders I have 125 emails, none very long and none with attachments. "Draft" "Tr...
1 Answer
Asked 2017-07-21 02:18 pm EST
InMotionFans asks: Need guidance how to test my site before going live? Is there any way I can check my site in different browsers?
1 Answer
Asked 2017-07-21 10:14 am EST
InMotionFans asks: I am not able to import the theme in my prestashop portal. I have tried using zip file to import but it shows "Invalid Format". Can anyone ...
1 Answer
Asked 2017-07-20 11:14 pm EST
InMotionFans asks: WP was installed and when I tried to load the themes it gave me error code Error 500. I got email that I need to contact you. I just wanted to work ...
1 Answer
Asked 2017-07-20 04:14 pm EST
Makuna asks: Here is a link to a pictures showing that the SSL is not securing our Wordpress site:
1 Answer
Asked 2017-07-20 01:27 pm EST
InMotionFans asks: Hey We just transferred our domain from a hosting server in Denmark, We were recommeded by one of our friends that you provide good service and exce...
1 Answer
Asked 2017-07-20 07:19 am EST
InMotionFans asks: SFM Help: After successful uninstall of MOD on our forum. The whole forum went blank with white screen of death. Have used sfm repair-setting.php too...
1 Answer
Asked 2017-07-20 07:17 am EST
InMotionFans asks: I would like to redirect a domain url ( which i have with godaddy, to the domain url ( which i have with InMotion.
1 Answer
Asked 2017-07-19 08:14 am EST
dremlap asks: I am using CF7 4.8 in a Cherry framework, Monstroid2 theme. Email for my domain has been set up and verified. I have created an email account for me. ...
1 Answer
Asked 2017-07-18 06:05 pm EST
InMotionFans asks: I have the free security certificate turned on for a few hours. When you try to access my site using https://*****.com it go to some other site. Howev...
1 Answer
Asked 2017-07-18 05:48 pm EST
InMotionFans asks: Hi I am using rapid weaver to build my website- I don't know any code. I have a contact form set up with an email linking to my domain contact@do...
1 Answer
Asked 2017-07-18 05:05 pm EST
InMotionFans asks: Sometimes, I can crop images in boldgrid, and sometimes I can't. I have tried all different ways to approach the image, including restarting Bol...
1 Answer
Asked 2017-07-18 03:24 pm EST
stsIT asks: I have obtained root access and I can SSH into the sever as the root but how can I connect to the Database as the root remotely with either PHP or MyS...
1 Answer
Asked 2017-07-18 01:56 pm EST
InMotionFans asks: I need to move all domains except 1 from my old host to the new one including a couple of wordpress installations. Is the best way to handle this to d...
1 Answer
Asked 2017-07-18 12:41 pm EST
IT@knobleytech asks: We have new install of Wordpress and BoldGrid, but the AMP account management panel does not show the Manage BoldGrid button. Why? How to fix this?
1 Answer
Asked 2017-07-17 03:46 pm EST
Dawes asks: Hi, I haven't found this exact situation in Support, so I hope you can help me. I have a site where the domain is registered on GoDaddy and it ...
0 Answers
Asked 2017-07-16 05:07 pm EST
InMotionFans asks: I am rebuilding a site for a friend. Do I need to create a sub domain in c-panel to rebuild the existing site in the background? I don't want th...
1 Answer
Asked 2017-07-16 02:00 am EST
InMotionFans asks: I have Laravel 5 installed and am trying to use the composer update command via SSH. When I run the command, I get an error: mmap() failed: [12] Cann...
2 Answers
Asked 2017-07-16 12:36 am EST
InMotionFans asks: domain expired 30 days ago. I see under billing a spot to renew. It will not carry the 14.99 to my cart says customer service. I just want to get g...
1 Answer
Asked 2017-07-15 11:33 am EST
InMotionFans asks: Can i get my money back if I've purchased the hosting service but my account is not verified by InMotion.
1 Answer
Asked 2017-07-15 08:59 am EST
InMotionFans asks: I tried to add on another domain name but had trouble it looked like it has combined the two names.
1 Answer
Asked 2017-07-13 09:20 pm EST
InMotionFans asks: I received an email telling me I needed to upgrade PHP, and recommending version 5.6. I did this, via CPANEL, and now my website reports an Internal ...
1 Answer
Asked 2017-07-13 01:48 pm EST
Senseware asks: I m receiving following emails to my id. And its no stopping. Received-SPF: none ( ************* d...
1 Answer
Asked 2017-07-13 12:08 pm EST
InMotionFans asks: DirectoryIndex index.php ErrorDocument 404 /404.php <Files 403.shtml> order allow,deny deny from deny from a...
1 Answer
Asked 2017-07-13 11:01 am EST
bachhuy asks: Please help why I cant login Cpanel and WHM from my account. Other user cant login cpanel with notice: Cannot read license file
1 Answer
Asked 2017-07-13 02:49 am EST
InMotionFans asks: I created this website on your hosting platform. How do I point external urls: (For example to the website? What are the settings f...
1 Answer
Asked 2017-07-12 12:19 pm EST
InMotionFans asks: I have a new account and am in the process of setting up email transfers. I know that so I don't lose mails, I can redirect mails to a 3rd party...
1 Answer
Asked 2017-07-12 08:02 am EST
InMotionFans asks: When I log into my webmail through this address I am told that the address has been reported as a source of phishing, also I get the message HTTP err...
1 Answer
Asked 2017-07-11 07:32 am EST
InMotionFans asks: Hi! My domain name is (shared hosting account). I run a ghost blog. Everything was working just fine until yesterday. Today I ac...
1 Answer
Asked 2017-07-11 07:26 am EST

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