InMotion Hosting Support Center
defnith asks: I believe my ip is blocked from I can't login to manage my account. I can browse this page usi...
1 Answer
Asked 2017-11-15 04:31 pm EST
arthurlsi asks: Hello, We are planning to migrate our current VPS to an Essential Dedicated Server but before I would like to know if that migration can be done by I...
1 Answer
Asked 2017-11-14 11:25 am EST
oxygen12345 asks: Is there a way to have incoming HTTPS requests to be redirected to HTTP? I am trying to host a website here that is currently hosted elsewhere. Th...
1 Answer
Asked 2017-11-13 05:01 pm EST
diana123 asks: Hello, I am working on a new site while the old one is still live and would like to know if there is a guide for dummies to move the new site to repl...
1 Answer
Asked 2017-11-13 02:39 pm EST
olegbabich asks: Hello, I see such a message in my CPanel: You are using your maximum allotment (2) of MariaDB/MySQL databases. If you want more, contact your servi...
1 Answer
Asked 2017-11-12 10:14 am EST
srcek asks: On my Wordpress site I cannot get Google Analytics or Google API Key to work. Analytics code is visible in source code when visiting the page. Tried i...
1 Answer
Asked 2017-11-11 01:35 pm EST
lvreefkpr asks: I have a client that I paid to have an SSL certificate installed on the host server. They did nothing with the website and now want me to create anoth...
1 Answer
Asked 2017-11-10 01:45 pm EST
JMESeguros asks: Hi, i have a problem with my domain ( I Installed WordPress using Softacoluos, but when i´m trying to access, i can't...
1 Answer
Asked 2017-11-10 09:47 am EST
stacyTsai asks: Hi there, I have a main domain and already installed Wordpress. Can I add another website to install Joomla as a testing website? And I don't wa...
1 Answer
Asked 2017-11-10 12:20 am EST
livingadream asks: Data is being returned from the API as I can see it in the debug log but nothing is visible in the estimated shipping section of the cart except the &...
1 Answer
Asked 2017-11-09 05:08 pm EST
christylane asks: Need to find out why in motion servers can not send to any msn email properties. They all bounce back with the following message: Status: 5.0.0 Remo...
1 Answer
Asked 2017-11-08 11:48 am EST
simondcoll asks: Hi there, I signed up to the Launch plan with my Wordpress site ( a few days ago, and after carrying out a few speed tests I'...
1 Answer
Asked 2017-11-08 10:16 am EST
jandsc7 asks: I have multiple add-on domains contained in the full backup. I open the backup tar.gz file locally and unpack the associated domain files & sql...
1 Answer
Asked 2017-11-07 09:51 am EST
salim12146bmakine asks: Hi, You online documentation confused me a bit because of the several answers with different scripts. Would you please clarify if your script: Rewr...
0 Answers
Asked 2017-11-06 11:51 am EST
10_ray asks: I would like to ask how to share my address book to other email users in my domain? and secondly, is it possible that address books in outlook and hor...
1 Answer
Asked 2017-11-06 08:18 am EST
ascentnepal asks: I have Laravel 5.5 hosted in Inmotion and am trying to use the composer update/composer require command via SSH. When I run any of these command, I g...
1 Answer
Asked 2017-11-06 03:31 am EST
stacyTsai asks: I already updated my wp-config.php. I can access my wordpress blog via the temp url, however when I click the post, I got the 404 error. Please let ...
1 Answer
Asked 2017-11-05 10:57 pm EST
inmoFan asks: I am setting up filters on one of my email addresses, so that when it receives an email including a specific string, the filter pipes it to the progra...
1 Answer
Asked 2017-11-01 08:16 pm EST
ryanwpatterson asks: I have domain privacy turned on but when I run a WHOIS lookup my name is still listed. I tried to change this but it is not showing up publicly. Ple...
1 Answer
Asked 2017-11-01 04:10 pm EST
InMotionFans asks: I just registered my account with your website using the standard registration form (not social website). I tried signing in at AMP log in, but does ...
1 Answer
Asked 2017-10-31 03:07 pm EST
InMotionFans asks: In Custom Fields, I have Nicotine Levels of 0 mg., 3 mg. 6 mg. I set it up as a string. In front end drop-down box, each level is shownm, but with &...
1 Answer
Asked 2017-10-30 08:35 pm EST
InMotionFans asks: I'd like to replace the default gif picture with my own. With Live edit in Theme Configuratior, I was able to remove the picture that ProstaShop ...
1 Answer
Asked 2017-10-27 02:43 pm EST
abcprint asks: I have a client who sent me this: "ACTION Required: Your SPF records are not configured for proper mail flow" and asked me to take care of i...
1 Answer
Asked 2017-10-27 09:02 am EST
iaratnesteruk asks: I tried to reset my wordpress theme from default with "update wp_options set option_value = 'default' where option_name = 'templ...
1 Answer
Asked 2017-10-26 07:06 pm EST
InMotionFans asks: Hi, we currently have our email servers with inmotion for our ********.com domain. I want to move this to O365, what do I need to do? Thanks Tom
1 Answer
Asked 2017-10-26 07:18 am EST
pmoon1010 asks: After installing SSL on my shared Pro plan, I got the following messages when accessing the site via NET::ERR_CERT...
1 Answer
Asked 2017-10-25 11:36 pm EST asks: Hi, longtime customer here - lately sending mail by smtp through the secure200 server has been pretty slow, taking sometimes almost a minute to sen...
1 Answer
Asked 2017-10-24 08:15 pm EST
vcudnik asks: I see the notice about the Oct 20th discovery of a configuration conflict. How do we tell if that's what is causing our down time. Our site has b...
1 Answer
Asked 2017-10-24 09:12 am EST
InMotionFans asks: My page: has been useless for years, benefitting only imagehosting. I need to be able to edit the content. I want CLEAR info ...
1 Answer
Asked 2017-10-23 01:09 pm EST
InMotionFans asks: Hi Instead of the static background image, I would like to have a slideshow. I am using BoldGrid with the Wedge Theme. Please let me know the steps ...
1 Answer
Asked 2017-10-21 08:54 pm EST

Support Center Login

Our Login page has moved, Click the button below to be taken to the login page.

Social Media Login

Social Login Joomla

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!