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I have been trying to install some Zen Cart templates but have been fa

Category: Zen Cart

2015-04-25 2:09 pm EST

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I have been trying to install some Zen Cart templates by transferring by ftp the template's include folder to the folder above the Zen Cart include file, but the include folder of the template is not transferring. Can someone please assist please.

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43,761 Points
2015-04-27 7:39 am EST
Hello agdexstore,

Sorry to hear you are having issues with your FTP transfer. What specific error messages are you receiving? If none, please provide the step by step instructions on how to duplicate the behavior so we can take a look to see what may be the cause. Of course, always check your username and password to ensure they are correct for the FTP account.

Kindest Regards,
Scott M

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