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Error message 505 on homepage

Category: Zen Cart

2014-05-13 5:33 pm EST

Hits: 213
After making come minor changes to my zencart template, I am now receiving error message 505. I checked the error logs in cPanel, but there is no information available.

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9,968 Points
2014-05-13 5:44 pm EST
Hello cadey83, and thank you for your question.

If you revert the changes you've made to your ZenCart template are you still receiving the 505 error on your site? Usually a 505 error is going to be a more general error that needs to be investigated further from the server-side.

Unfortunately without knowing the account this is happening on we can't help you troubleshoot this. If you'd like to respond back with your cPanel username or domain name we'd be glad to help you take a look at what might be happening.

- Jacob

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