InMotion Hosting Support Center

New Wordpress site is unavailable

Category: Wordpress

2013-09-14 10:38 pm EST

Hits: 1,102
I followed the steps to instal wordpress on the server and it seems that I cannot reach my website.

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So that I can take a further look at why your site may be unavailable, may I have the domain that you are trying to reach?
11,186 Points
2013-09-16 08:46 am EST



11,186 Points
2013-09-16 8:56 am EST
Are you seeing a connection error when going to your site or are you seeing a default page?

If seeing an error in your browser, you might not have the correct nameservers defined at your domain registrar for your domain to point to us. You will need to first point your nameservers to us before you will be able to visit your site on our servers when using the domain. After pointing the nameservers, it can take up to 24 hours for the domain to propagate.

If you're seeing the InMotion default page, it might not be installed in the correct directory. When performing the installation in Softaculous, be sure that you placed the correct information into the "in directory" field. Our article on Wordpress installation may also help you with that.

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