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My WordPress site has been locked down all morning. How do I get in?

Category: Wordpress

YttebG46Armory
Asked:
2013-08-01 1:39 pm EST

Hits: 1,176
Usually the lock out has lasted no more than an hour. This one has been at least all morning. What can I do to get back in and do the security fixes recommneded?

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Arn
Staff
42,973 Points
2013-08-01 2:40 pm EST
Hello YtteG46Armory,

Sorry to hear you've been having problems with your WordPress login. It appears that you have a few problems due to a hack in your .htaccess file and possibly your WordPress installation. I took note that your Wordpress version has not been updated, and this is a possible cause as the latest versions address critical security issues. Not upgrading leaves you vulnerable to these types of issues.

I went ahead and removed the hack from your .htaccess file, though I'm not sure if anything else is affected in your WordPress installation at this point. I also added the Referrer lock-down option into your .htaccess. This means that when you access your WordPress site, you will need to use the URL. So it should look something like this:

http://yourdomain_name.com/wp-admin

It's about 2:38 EST, so you should wait at least 30 minutes for any current WordPress lock to expire, then try to access the Admin after that. Make sure that you use the Wordpress Admin to run the updates so that you can patch up the existing vulnerabilities.

If you continue to have login issues, please let us know. We would be happy to assist!

Kindest regards,
Arnel C.

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