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Wordpress Contact form very slow

Category: Wordpress

Aleksim
Asked:
2017-03-16 3:20 am EST

Hits: 1,704
Im using Contact Form 7. It takes 5 to 8 seconds to submit the form, tried on a fresh install with no theme and no plug-ins but no luck.
I also tried with Postman plug-in, but no luck either. Im wondering if its because im using Google as my e-mail server. I think maybe worth the try with inmotion hosting email server but I dont want to mess things up and end up with a broken e-mail. What steps you recommend I should follow? E-Mail is arriving successfully, but receiving or sending anything from the page takes too long.
Also, I noticed that the site takes very long to load (around 7 seconds), even with no theme or plug-ins at all. Should I also check domain configuration or something?
Regards,
Aleksim

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Tim S
13,821 Points
2017-03-16 7:41 am EST
Hello Aleksim,

Thank you for your question about Contact Form 7 and your site loading slowly. Your website loads without delay for me. If you are still experiencing issues with the contact form, can you provide me a link to it so I can test it out further? Any additional information you can provide is greatly appreciated.

Thank you!

Gratefully,
Tim S

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Thank you for your reply.
You can try with this link
http://www.syntexsystems.com/contact/

We have tried in 5 different computer, different browser and 2 different cities. Clients are reporting they take 5 minutes for the form to send, they end up calling. I wonder what can it be.
Aleksim
8 Points
2017-03-16 11:13 am EST
I recommend reviewing your mail logs for timestamps and record of the transmissions.

If your problems persist, I recommend following our WordPress troubleshooting guide. Specifically the section on enabling error reporting.

Thank you,
John-Paul
John-Paul
31,633 Points
Staff
2017-03-16 4:31 pm EST
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