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Word Press - getting started

Category: Wordpress

2013-03-25 1:04 pm EST

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I used Softaculus to install a new Word Press site. The installation was successful, but I cannot figure out how to edit it. WordPress asks for a user ID and password, but I went through Softaculous, not WP...I know I'm missing something simple, but I don't know what. Any ideas on how to get into wordpress to edit?

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40,963 Points
2013-03-25 1:19 pm EST
Hello Juliellen,

Softaculous is an installation program. You need to login to the Wordpress Application in order to actually work with it. The Softaculous program asks you what you want to use for the Admin user name and password - so you'll need that information to login. Softaculous also asked you if you wish to email the install details to an email account. If you didn't record this or know this information, then the easier route would be to first UNINSTALL using the Softaculous program, then re-installing and carefully reading the directions provided - so that you know your login information. If you didn't change it all, then the user name would Admin and the password would be pass.

The typical URL for the Wordpress Admin is in this format: This of course depends on what you used for the domain name. If you want more information on how to use Wordpress, check out our tutorial series here: Wordpress Educational Channel

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.


Arnel C.

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Sorry Juliellen,

I meant to add that you can easily uninstall programs by simply going back into Softaculous and clicking on the Applications Install list. Then you can see what you have installed - the uninstall option will be there too. If you need a few instructions on un-installing with Softaculous: Uninstall with Softaculous.
40,963 Points
2013-03-25 1:26 pm EST
Hello Juliellen,

WordPress can have a bit of a learning curve if you're just being introduced to it for the first time. We do have customers that utilize Weebly for creating their website, and then they simply update their DNS Address record for their website to point to Weebly's server IP address, instead of the web-server with us.

Doing it this way, InMotion would still be hosting your email, and your domain name would still be using our name servers for domain lookups. It would just pull your website content from the Weebly server instead of from one of ours.

You can read my article on how to change DNS records to use a 3rd party service, and then reference the Website hosted by 3rd party, email hosted by InMotion section for instructions on how that would work.

I created a free account on Weebly and it looks like you'd just want to follow this process to get it setup properly:

  1. On the Choose Your Website Domain section, choose the 3rd option Use a Domain You Already Own.

  2. Go ahead and start using the Weebly editor to create your site, when done click on Publish >> up at the top-right.

  3. You should get a warning of

    It appears that your domain is not properly setup to display your website. Please follow the domain setup instructions, or if you already have, allow up to 48 hours for the DNS changes to propagate.

    If you click on that domain setup instructions link, under Option A: Email instructions to your domain registrar, you should see text like this:

    Hello, I have purchased my domain from you. I have built my website on I need you to point my domain to the following IP:

    Just setup the IP address mentioned there with the Advanced DNS Editor mentioned in my article on the matter for your domain. Or if you'd like you can just email that request into with either the last 4 digits of the credit card on file, or the current AMP password of your account for verification purposes and we can make that change for you.

Please note that anytime DNS changes are made, it can take between 24-48 hours for them to fully propagate, so after making these changes don't be surprised if it's not available right away for you.

Hope that helps, and please let us know if you had any follow-up questions at all.

- Jacob

9,968 Points
2013-03-25 3:29 pm EST
Thank you, the uninstall/reinstall solution worked fine. Now if I can just get WordPress to just be simple to use I'll be all set. Might switch to Weebly, but I see it's not supported by InMotion. Any plans to do so? Weebly is so much simpler than WordPress for my needs.
11 Points
2013-03-25 4:32 pm EST
Thank you very much for all of your help. I got WP to work for the time being. It's not user friendly for people who do not know code, although I'm sure it's infinitely flexible for those who do. Many thanks, again.
11 Points
2013-03-25 4:34 pm EST
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