InMotion Hosting Support Center

Why can't I log into the WordPress admin dashboard?

Category: Wordpress

2012-03-17 10:27 pm EST

Hits: 2,584
I moved over my website last night, uploaded all files and the SQL database. I'm able to view my site, and all of the content works fine. The only problem I'm having is that when I try to login to my wordpress dashboard, I get the following error:

an error occurred while processing this directive

Any ideas what might be causing this?

You must login before you can ask a follow up question.

You must login before you can submit an answer.



Tim S
13,821 Points
2012-03-19 7:03 am EST
Hi jpcullen70,

Thanks for posting your question. I'm sorry you were having trouble with migrating your WordPress website. I'm more than happy to assist you.

Are you still having the issues you mentioned? I checked to make sure the domain is pointed to your hosting account via the nameservers and everything seems to be in order. Keep in mind that any change to DNS can take up to 24 hours to take effect.

I was able to reach your wp-admin page without reproducing the error you are seeing. If you still need assistance please feel free to contact us.


Tim S

You must login before you can post a comment about this answer.

Like this Question?

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!