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Sites home page only causes redirection to /cgi-sys/defaultwebpage.cgi

Category: Wordpress

2017-04-21 9:51 am EST

Hits: 3,033
Hi, I am trying to setup a new domain on my server (mainsite the new domain is It is pointing at a Wordpress server that hosts a collection of my blogs on different (parked) domains. I set up the A record (in GoDaddy) the same as other domains on my server, and I parked the new domain via the cPanel. I am able to login and manage the site using for example
however when trying to navigate to the sites home page (which is published ) at
I get this displayed "Template Error: The template file must be given (or the template could not be opened)" and the browser redirects to
however if for example I navigate to a test page: it works just fine. Something weird is going on with the home url.
Any ideas?

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Best answer chosen by User


2,858 Points
2017-04-21 10:10 am EST
Hello ccrowhurst,

Thank you for your question about your site not loading properly. I am seeing load without issue. I would recommend clearing your browser cache and cookies, and trying again. Also, please keep in mind that these changes, as with all DNS changes, may take up to 4 - 24 hours to take effect.

Casey B.

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Yeah, thanks i.d.10.t error... sorry.
I cleared all browser data from Chrome and it worked..... Thanks and sorry to bother you.
8 Points
2017-04-21 10:19 am EST
No worries! You're most welcome. I'm glad to hear it's working! Have a wonderful day!
2,858 Points
2017-04-21 11:01 am EST
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