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problem with woo commerce cart empty

Category: Wordpress

InMotionFans
n/a Points
Asked:
2015-07-06 2:23 am EST

Hits: 2,211
woo commerce works great in safari & chrome, but I get an empty cart with explorer & firefox.

If I add to cart, it shows the number of items in the cart, but when I click view cart, the cart is empty.

I Diabled all plugins, disabled mod security, modified PHP.ini following the steps here: http://www.inmotionhosting.com/support/edu/wordpress/fix-save-session-path-ecommerce-plugin?tsrc=aaq
, checked HTaccess.
I can't figure out how to solve this one.

Can someone help me figure out what is going on?

my site: www.example.com/store

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OTHER ANSWERS

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John-Paul
Staff
31,633 Points
2015-07-06 4:25 pm EST
Hello,

Thank you for contacting us about a WooCommerce site displaying an empty cart. I was able to replicate your problem in several browsers, including Chrome. You also performed many of the recommended tests in our guide on WordPress Troubleshooting Techniques.

Since, it is possible there is an error being suppressed, have you enabled debugging mode? With debugging turned on, it is much easier to locate any errors within your WordPress site as well as any plugins and themes that may be causing errors.

If you have any further questions, feel free to post them below.

Thank you,
John-Paul

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