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Memory and Time Limit

Category: Wordpress
2016-02-04 4:45 pm EST

Hits: 1,133
When I install the Avado theme on WordPress, the WordPress "System Status" tab gives me the following errors: "WP Memory Limit: 40 MB - We recommend setting memory to at least 128MB. To import classic demo data, 256MB of memory limit is required. Please define memory limit in wp-config.php file. To learn how, see: Increasing memory allocated to PHP."
"PHP Time Limit: 30 - We recommend setting max execution time to at least 180. To import classic demo content, 300 seconds of max execution time is required. See: Increasing max execution to PHP."

I tried to find the wp-config.php file under "phpMyAdmin" on my cPanel, but I couldn't find it. I'm lost. Can someone please help me make the changes necessary to allow for my theme to install correctly? Thanks!

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31,633 Points
2016-02-04 5:18 pm EST
Hello benjmalick,

Thank you for your contacting us about an issue with memory and time limit. You can update your PHP settings in the php.ini file at any time (including the memory limit, and max execution time). Just increase the number next to the setting.

You will most likely have to make the php.ini you update recursive. This means the updated settings will affect the child folders as well.

You can verify the change was made with a phpinfo page.

If you have any further questions, feel free to post them below.

Thank you,

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Thank you, but I do not have a php.ini file in my public_html folder. This article ( says to contact support to have one created if there is not one in the folder. Please let me know what I need to do...thanks!

8 Points
2016-02-08 2:15 pm EST
Hello Ben,

Normally you would need to contact Live Support so they can place one in your account for you. You normally need to verify the account to do so. As a courtesy I have gone ahead and added that file to your public_html folder.

Kindest Regards,
Scott M
43,761 Points
2016-02-08 3:37 pm EST
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