InMotion Hosting Support Center

HTTPS Wordpress problem

Category: Wordpress

2013-04-26 5:01 am EST

Hits: 1,735
Secure Connection Failed

An error occurred during a connection to

SSL received a record that exceeded the maximum permissible length.

(Error code: ssl_error_rx_record_too_long)

Hello I have a problem with a newly install wordpress site, I gives an error below when I try to open any link on page, please help

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site.

You must login before you can ask a follow up question.

You must login before you can submit an answer.



5,889 Points
2013-04-26 9:19 am EST
Thank you for your fxadmin!

Sorry for the trouble with your <a href="">SSL connection</a> with your WordPress. We checked your domain at the following url:

You account has no SSL certificates installed. In order to get an SSL you can either use the <a href="">free shared SSL certificate</a> or <a href="">purchase an SSL through your AMP panel</a>.

As for you site going to the https, its difficult to say why your WordPress is defaulting to https. We checked your <a href="" target="_blank">.htaccess</a> and your <a href="" target="_blank">wp-config</a> and did not see any code causing this. If you installed a <a href="" target="_blank">plugin</a> that causes this behavior you will want to disable it until you can get the SSL working. Unfortunately, because this is a public Forum, we recommend having <a href="index.php?option=com_content&amp;amp;view=article&amp;amp;id=255:how-to-get-great-technical-support&amp;amp;catid=34&amp;amp;Itemid=101" target="_blank" title="Click here for how to contact support">tech support</a> check your WordPress dashboard. We cannot have your personal information public on the Internet. Sorry for the inconvenience.

Best regards,
James R

You must login before you can post a comment about this answer.

Like this Question?

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!