InMotion Hosting Support Center

How do I regain access to my WP site?

Category: Wordpress

2013-07-05 11:58 am EST

Hits: 931
I've followed all the recommendations on your brute force attack articles and now I can't get back into my account after closing the tab! I have the lockout set to 6 hours. How do I get around this?

You must login before you can ask a follow up question.

You must login before you can submit an answer.



9,968 Points
2013-07-05 12:42 pm EST
Hello dearpete, sorry to hear that you are still having issues accessing your WordPress website.

Unfortunately using the email address that you submitted this question under, I was unable to pull up your account information. If you'd like you can start a live support chat from the top of this page and pass along your account information to us so that we can resolve that for you.

Sorry again for the problems!

- Jacob

You must login before you can post a comment about this answer.

I'm doing it now. Hope it works.
13 Points
2013-07-05 12:50 pm EST
Like this Question?

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!