InMotion Hosting Support Center

Why is my version of WHM so limited?

Category: Whm
2013-03-20 8:50 pm EST

Hits: 707
WHM is lacking many features, among them backup, transfer, and SQL admin. Additionally, Fantastico De Luxe WHM Admin does not load. My hosting package is an Advanced Dedicated Server, so I would really like to know why I do not have a full version of WHM installed.

You must login before you can ask a follow up question.

You must login before you can submit an answer.



43,761 Points
2013-03-21 9:47 am EST
Hello venroy.joseph,

WHM has different layers, depending on how you are logged in. There is the root and the normal/reseller variation. If you are not seeing specific tools you are certain should be available for your login credentials, our Tier 2 and Systems team can verify and activate any that should be there.

To do so, you would need to contact our Live Support department at with that request. Be sure to validate your account with either the last 4 digits of the credit card on file, or the current Account Management Panel (AMP) password.

Best Regards,
Scott M

You must login before you can post a comment about this answer.

Like this Question?

Support Center Login

Our Login page has moved, Click the button below to be taken to the login page.

Social Media Login

Social Login Joomla

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!