InMotion Hosting Support Center

WHM, Add IP to Firewall, Internal server error 500

Category: Whm

darijan
Asked:
2017-03-26 4:18 am EST

Hits: 283
Hello,
I have exactly the same problem as explained here:

http://www.inmotionhosting.com/support/community-support/whm/whm-add-ip-to-firewall-failing-with-internal-server-error

Meaning, in WHM, when I go to "Add IP to firewall" I get:

Internal Server Error
500
No response from subprocess (/usr/local/cpanel/whostmgr/docroot/cgi/addon_add2apf.cgi): The subprocess reported error number 2 when it ended.

Thank you in advance for your help.
Darijan

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OTHER ANSWERS

0

scott
Staff
43,761 Points
2017-03-27 3:17 pm EST
Hello Darijan,

Sorry to hear you are having issues with adding your IP to the Firewall in WHM. This is not normal behavior for the WHM. You will want to contact the Live Support so they can look at your specific account to see what the issue may be.

Kindest Regards,
Scott M

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