InMotion Hosting Support Center

Reseller account not listed in WHM

Category: Whm

Bob_BPWH
Asked:
2014-12-06 5:59 pm EST

Hits: 229
Hello,
I recently transferred my reseller account from another hosting company to InMotion. Everything transferred fine and I'm up and running with no problems, but I do a question about my specific hosting account.

At my previous hosting company, the account that was my actual hosting domain was visible within my WHM along with all my client accounts. With the current InMotion configuration, I don't see my account when click on list accounts in WHM. Is there a reason for this configuration?

Thanks,

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OTHER ANSWERS

1

HostATX
2014-12-06 6:31 pm EST
I too came from another host and asked the same question. I believe they said it was for security reasons. You can still login to cPanel through the domain login, or through the AMP login.

James

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James, Yeah, I guess that makes sense about the security. Do you know if the bandwidth our host account uses is applied to our monthly bandwidth limit for our specific package?

Thanks Bob
Bob_BPWH
11 Points
2014-12-06 6:43 pm EST
Good question, but I did not even think to ask. I will keep an eye for any other responses.
Thanks
James
HostATX
13 Points
2014-12-06 6:48 pm EST
James, I was hoping we would have heard from InMotion about the bandwidth question. I'm not to worried about, I mainly do this as hobby and I never come close to my limits, with only six accounts.
Bob_BPWH
11 Points
2014-12-08 9:52 pm EST
Hello Bob,

Apologies for the delay on the answer, I missed it the first time around. Yes, all domains/cPanels, etc on the account will count towards your bandwidth limits.

Kindest Regards,
Scott M
scott
43,761 Points
Staff
2014-12-08 10:30 pm EST
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