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I cannot log into whm

Category: Whm

n/a Points
2014-03-07 5:51 pm EST

Hits: 115
I cannot log into whm

password not functions

does not work with the same key to enter the account INMOTION ...
not enter the cpanel and whm

thanks for your help

steffany mejia

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42,973 Points
2014-03-07 6:28 pm EST

Sorry to hear about the problem with logging into WHM. Make sure that you have followed all the steps to login to WHM. Unfortunately, since all of our posts are public, you will want to contact our technical support team via email/chat/email. I do note that you have a ticket in queue. If you want a quicker response, then please contact our support team via phone or chat. The contact information can be seen at the bottom of this screen. You will need to provide verification of the account (if you contact via phone or chat) in order to have the password reset for you.

Apologies for not being able to provide a quick resolution. However, due to security concerns, you will want to resolve this through either our live technical support team.

Arnel C.

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