InMotion Hosting Support Center

I am unable to transfer my cpanel account

Category: Whm

n/a Points
2016-05-25 6:43 pm EST

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I am unable to transfer my cpanel account because WHM is not entitled to transfer backup option

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42,973 Points
2016-05-25 6:51 pm EST

Apologies for the problem with transfer of your cPanel account. We would need more information concerning the account in order to review the problem for you. If you could provide this information then we may be able to see if anything can be done.

If you have any further questions or comments, please let us know.

Arnel C.

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