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Website won't load. No response from server.

Category: Website

n/a Points
2015-05-01 7:20 pm EST

Hits: 903
We did a deployment earlier in the day, and it worked just fine. The site has a MySQL component to it, which we updated as well.
Then after a few UI issues were pointed out, we made some changes and redeployed. Since then, our entire domain has been unreachable. We don't get any errors, just a constant loading sign on the chrome tab.
The project itself is Java/Spring framework based. I doubt the problem is in the project, but don't really know what might be relevant at this point.
Any help will be greatly appreciated!
Thank you.

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30,400 Points
2015-05-01 7:36 pm EST

Thank you for contacting us about your website not loading. When I navigated to your website, I see an "under construction" page, which confirms the server is responding. You can also verify with a Ping & Traceroute test.

We are happy to help troubleshoot further, but will need some additional information. Can you provide specific steps, so we can replicate and see the issue?

If you have any further questions, feel free to post them below.

Thank you,
John-Paul B

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