InMotion Hosting Support Center

Why isn't my sub folder password protected?

2012-02-08 7:11 pm EST

Hits: 2,975
In the protected subdir, I see the newly created passwd file, but no .htaccess file. When I access the subdir using my browser, I'm allowed to see the protected subdir. What's the problem here?

You must login before you can ask a follow up question.

You must login before you can submit an answer.



Tim S
13,821 Points
2012-02-09 8:48 am EST
Hi harryw,

Thanks for posting your question. I'm more than happy to assist you. The problem was you did not check the box to password protect the directory. I checked the box, after clicking on the sub folder and assigned it a name. Once I saved the settings, the directory is now password protected.

If you need further assistance please feel free to contact us.


Tim S

You must login before you can post a comment about this answer.

Like this Question?

Support Center Login

Our Login page has moved, Click the button below to be taken to the login page.

Social Media Login

Social Login Joomla

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!