InMotion Hosting Support Center

My website is not accessible! Please help!

2012-01-31 8:00 am EST

Hits: 3,419
I can't access! I just recommended you to a client and they are not happy...

You must login before you can ask a follow up question.

You must login before you can submit an answer.



Tim S
13,821 Points
2012-01-31 12:22 pm EST
Hi Ana123,

Thanks for posting your question. I'm more than happy to assist you today. I've looked into this for you, and the server was not down. The server that houses your account fell under a DDOS attack and affected how people were able to access some of the resources on the server.

When mitigating the DDOS attack it was necessary to make some changes to the server's configuration. These changes generally take a few hours to take effect.

If you need further assistance please feel free to contact us.


Tim S

You must login before you can post a comment about this answer.

Like this Question?

Forum Login

You are NOT logged in. You can still browse our Support Center.

To participate within our Community Support Forum:

Need more Help?

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!