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Why can't I download a MP4 on my android phone since it works fine on desktop?


Ken Eckert
Asked:
2012-03-03 12:04 am EST

Hits: 3,047
Hello all,

I can download mp4 video files on my PC, but not on my mobile. The smartphone (Nexus S) displays a 404 error. Why is this happening? I'm assuming it's not a MIME error if the videos run on a PC.

Thank you.

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Tim S
13,821 Points
2012-03-05 8:43 am EST
Hi Ken,

Thanks for posting your question. I'm sorry you're having issues with downloading a file on your mobile device. I'm happy to assist you. Do you have a link to the file I can look at? I'd like to replicate the error on my Android device and look into this further for you.

If you need further assistance please feel free to contact us.

Thanks!

Tim S

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