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Why aren't my images working?

2012-02-01 7:39 pm EST

Hits: 5,238
Hi I've been scratching my head for hours trying to figure out why our images have all given up appearing.

I've checked the permissions, I did have a look at the HotLink Protection option which I think may have caused the problem but now it's disabled and still I have no access to any images loaded onto the server.

The message I get is:

You don't have permission to access /pics/vluk01.png on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
This is even when trying simply to add pictures using the website designer.

Please help, I'm stuck now.

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Best answer chosen by User


Tim S
13,821 Points
2012-02-02 9:18 am EST
Hi Liam23,

Thanks for posting your question. I'm more than happy to assist you today. I'm glad our technical support staff was able to assist you in resolving the issue. Thanks for letting us know.

If you find you need further assistance please feel free to contact us.

Tim S

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