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What does this error with AWSTATS mean?

2012-02-10 5:12 pm EST

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I cannot find index.htm in order to delete it.

AW stats does not work:

Error: awstats failed to create directory DirData (DirData="/home/tmwatchd/tmp/awstats", CreateDirDataIfNotExists=1).

Setup ('/home/watchd8/tmp/awstats/' file, web server or permissions) may be wrong.
Check config file, permissions and AWStats documentation (in 'docs' directory).

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Best answer chosen by User


Tim S
13,821 Points
2012-02-10 5:22 pm EST
Hi Tiberiu,

Thanks for posting your question. I'm more than happy to assist you. I'm not sure what you are referring to with the index.htm, can you clarify this for me?

As for the AWSTATS error, it appears the error is due to the mismatch in the username in the paths. Did you migrate the cPanel from another host?

Here's a link to the cPanel forums, outlining that when you change a username, you have to let AW stats run again and it will correct itself.

AW Stats Error

If you need further assistance please feel free to contact us.

Thank you!

Tim S

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