InMotion Hosting Support Center

My website is down, please help

n/a Points
2013-11-19 10:09 am EST

Hits: 1,331 is down please fix immediately as this site cannot be down

You must login before you can ask a follow up question.

You must login before you can submit an answer.



30,920 Points
2013-11-19 10:35 am EST

Thank you for contacting us. I checked your site and it is loading for me successfully, I also checked using, which is also reporting the site is up.

You may be experiencing routing/connectivity issues, please perform a Ping/Traceroute test, and submit it to Live Tech Support for review.

We also have a full article titled "Why is my Website Down?" that provides other troubleshooting steps.

If you have any further questions, feel free to post them below.
Thank you,


You must login before you can post a comment about this answer.

Like this Question?

Support Center Login

Our Login page has moved, Click the button below to be taken to the login page.

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!