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Problems adding products to WooCommerce Cart


InMotionFans
n/a Points
Asked:
2015-07-10 2:10 pm EST

Hits: 103
This is a sudden problem with my website (http://example.com/).

If you add a product (any type of product - single or variable) to the Cart, you are able to remove it from the Cart page in the first instance.

However, upon attempting to add another product to the Cart, the page refreshes without correctly adding the product. If you navigate to the Cart page, you'll see that it is empty, even though you weren't presented with any obvious errors when attempting to add that product.

I've tried many resolutions - increasing website memory, disabling all plugins, clearing cache, etc. - but nothing seems to work.

Any ideas?

Thanks in advance. Yuri.

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John-Paul
Staff
31,633 Points
2015-07-10 2:22 pm EST
Hello Yuri,

Thank you for contacting us about issues adding products to your cart in WooCommerce. I first recommend turning on WordPress debugging, then testing again. With debugging turned on, it is much easier to locate any errors within your WordPress site as well as any plugins and themes that may be causing errors.

Since some 3rd party themes/plugins have compatibility issues, have you tried testing with a default theme? This is covered in our Common WordPress Troubleshooting Techniques guide.

Let us know if you have any further questions.

Thank you,
John-Paul

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